Senior Technical Solutions Operations Engineer
Vor 2 Tagen
We are seeking a highly motivated Technical Solutions Operations (TS Ops) Engineer to design and oversee the technology systems that enable Technical Solutions (TS) to operate efficiently and achieve our strategic goals. Datadog’s TS team is comprised of 700+ customer-facing technical experts around the world from Sales Engineers, Technical Account Managers to Support Engineers that work with prospects and customers across their journey with Datadog to deliver outstanding customer experiences and drive growth through rapid product adoption.
At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You’ll Do:
- Work with stakeholders to identify technical needs and translate them into requirements, then evaluate and recommend technology solutions that best meet our business objectives.
- Design and oversee the implementation of technology tools & systems that enable TS teams to efficiently and effectively achieve their KPIs and strategic goals.
- Develop and maintain system architecture diagrams, data flow diagrams, process maps, and other documentation to ensure our technology systems are well-designed and efficient.
- Ensure that technology systems are scalable, reliable, and secure.
- Develop & maintain relationships with technology vendors and service providers.
- Build productive cross-functional working relationships with partner teams including engineering, enablement, sales operations, and growth strategy.
- Develop and deliver training programs for technology systems and best practices.
- Stay up-to-date with industry trends and best practices in technical operations architecture.
- Work a hybrid model of 3-5 days in office per week.
Who You Are:
- 2+ years of experience with multi-channel ticketing systems (i.e. Zendesk, Salesforce Service Cloud), customer relationship management (CRM) systems (i.e. Salesforce)
- A critical thinker who defaults to a customer-centric approach, enjoys problem-solving & automating processes
- Ability to work collaboratively with cross-functional teams, independently and manage multiple projects simultaneously
- Proficient in at least one area of technology/computing (i.e. Python, Javascript, SQL), with previous programming experience
- Experience supporting a global multi-channel Technical Support, Professional Services and/or Sales Engineering team a plus
- Self-motivated, detail-oriented, and have a desire for continuous learning
- A thorough and effective communicator and you pride yourself on your meticulous documentation
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.
About Datadog:
Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is anAffirmative ActionandEqual Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Your Privacy:
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’sApplicant and Candidate Privacy Notice.
#J-18808-Ljbffr-
Senior Technical Solutions Operations Engineer
Vor 3 Tagen
Sydney, Österreich Datadog VollzeitSenior Technical Solutions Operations EngineerSydney, AustraliaWe are seeking a highly motivated Technical Solutions Operations (TS Ops) Engineer to design and oversee the technology systems that enable Technical Solutions (TS) to operate efficiently and achieve our strategic goals. Datadog’s TS team is comprised of 700+ customer-facing technical experts...
-
Senior Risk Engineer
vor 1 Tag
Sydney, Österreich eFinancialCareers Ltd. VollzeitSenior Risk Engineer (Corporate Solutions) Senior Risk Engineer (Corporate Solutions) Swiss Re Sydney, Australia Senior Risk Engineer (Corporate Solutions) Swiss Re Sydney, Australia Posted 1 day ago Permanent Competitive Senior Risk Engineer (Corporate Solutions) We have an exciting opportunity for a Senior Risk Engineer to join Swiss Re...
-
Senior Solutions Engineer, JAPAC
Vor 5 Tagen
Sydney, Österreich GumGum VollzeitA Senior Solutions Engineer at GumGum acts as a pivotal technical problem solver, leveraging extensive knowledge of publisher’s integration types. This role requires a profound understanding of the strategic partnerships team’s needs and customers. As a trusted team member, the Senior Solutions Engineer sets an example by handling both trivial and...
-
Senior Civil Design Engineer – Sydney
vor 2 Wochen
Sydney, Österreich HOVER SENIOR LIVING COMMUNITY VollzeitThe Company: Resource Services Group X (RSGx) is a leading provider of innovative, integrated ME&I solutions. RSGx provides integrated Mechanical and Electrical solutions throughout the entire project lifecycle. Our mission is to partner with our clients to provide the best solution possible on their project to ensure their projects are delivered safely on...
-
Senior Technical Solution Analyst
vor 2 Wochen
Sydney, Österreich eFinancialCareers Ltd. VollzeitSenior Technical Solution Analyst Australian Payments Plus Sydney, Australia Senior Technical Solution Analyst Australian Payments Plus Sydney, Australia Posted 1 day ago Permanent Competitive Senior Technical Solution Analyst The Game Changers:At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part...
-
Senior or Lead Electrical Engineer
Vor 4 Tagen
Sydney, Österreich The Aquarium VollzeitElectrical/Electronic Engineering (Engineering) Full time Add expected salary to your profile for insights Senior Electrical and Lead Electrical Engineer – East Coast AustraliaLocation:** Any capital city on the east coast of AustraliaPositions:** 2 x Senior Engineers – Electrical Engineering, 1 x Lead Engineer – Electrical EngineeringOur...
-
Senior Analyst Engineer
vor 1 Woche
Sydney, Österreich Goodhue Senior Living VollzeitPress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Reporting to the Engineer Manager, this role sits within a close-knit team who are passionate and focussed on providing reliable application functions and developing effective solutions using our technology. You'll play a pivotal role in designing,...
-
Senior Project Engineer
Vor 2 Tagen
Sydney, Österreich Stellar Recruitment VollzeitProvide technical advice, operational support and leadership for project design and deliveryWork with a great team of people in a fantastic location3 year fixed term position with the potential for renewalAbout the client:MACH Energy’s Mount Pleasant Operation is a relatively new coal mine that commenced operations in Q4 2017.Located near Muswellbrook, the...
-
Senior Mechanical Design Engineer
vor 3 Wochen
Sydney, Österreich Core Talent Pty VollzeitSenior Mechanical Design EngineerFull time, permanent position$145k Package + 10% Bonus + VehicleMonday- Friday, Day shiftMUST HAVE Experience in Food Manufacturing Machinery or similarMUST be citizen or PR The roleWe are recruiting for an experienced Mechanical Engineer with a strong background in fixed plant machinery design and development. Our client, a...
-
Sydney, Österreich Google Inc. VollzeitTechnical Solutions Engineer, Chronicle SOAR, Google Cloud corporate_fare Google place Sydney NSW, Australia Apply info_outline info_outline X Info At Google, we have a vision of empowerment and equitable opportunity for all Aboriginal and Torres Strait Islander peoples and commit to building reconciliation through Google’s technology,...
-
Senior Cloud Engineer
vor 1 Monat
Sydney, Österreich GBST Holdings Limited VollzeitGBST is a leader in providing technology to the growing financial services industry. We are investing heavily in the future of our organisation, our technology and, most importantly, our teams. We are looking for a Senior Cloud Engineer with experience delivering technical cloud solutions in AWS, particularly in the financial markets...
-
Senior Cloud Engineer
vor 3 Wochen
Sydney, Österreich GBST Holdings Limited VollzeitGBST is a leader in providing technology to the growing financial services industry. We are investing heavily in the future of our organisation, our technology and, most importantly, our teams. We are looking for a Senior Cloud Engineer with experience delivering technical cloud solutions in AWS, particularly in the financial markets...
-
Senior Technical Manager
vor 4 Wochen
Sydney, Österreich Goodman Fielder Pty Limited VollzeitJoin a market leading FMCG during an exciting phase of growthPlay a lead role in executing technical excellence across our manufacturing networkNational Remit leading a team of onsite technical expertsAt Goodman Fielder our purpose is making everyday food better for everyone. Our aspiration is to be the leading integrated food solutions business in the...
-
Senior Software Engineer
vor 2 Monaten
Sydney, Österreich Anduril Industries, Inc. VollzeitAt Anduril Australia we are delivering unmanned systems across all physical military domains that will leverage unsupervised autonomy for the delivery of long endurance, multi-mission capability to our customers. These projects require Senior Software Engineers with broad experience to drive the delivery a variety of software enabled capabilities to our...
-
Senior Software Engineer
vor 4 Wochen
Sydney, Österreich Anduril Industries, Inc. VollzeitAt Anduril Australia we are delivering unmanned systems across all physical military domains that will leverage unsupervised autonomy for the delivery of long endurance, multi-mission capability to our customers. These projects require Senior Software Engineers with broad experience to drive the delivery a variety of software enabled capabilities to our...
-
Senior DevOps/Software Engineer
vor 1 Monat
Sydney, Österreich Opus Recruitment Solutions Ltd VollzeitSenior DevOps/Software Engineer Our client is at the forefront of Town Planning innovation, using cutting-edge AI technology. They are seeking a Senior DevOps/Software Engineer to join their team in a remote position. In this role, you will be pivotal in shaping their infrastructure and driving innovation. Responsibilities: - Provide strategic leadership...
-
Senior DevOps/Software Engineer
vor 4 Wochen
Sydney, Österreich Opus Recruitment Solutions Ltd VollzeitSenior DevOps/Software Engineer Our client is at the forefront of Town Planning innovation, using cutting-edge AI technology. They are seeking a Senior DevOps/Software Engineer to join their team in a remote position. In this role, you will be pivotal in shaping their infrastructure and driving innovation. Responsibilities: - Provide strategic leadership...
-
Senior Systems Engineer
vor 2 Wochen
Sydney, Österreich Globant Commerce Studio VollzeitSenior Systems Engineer (Windows &VMWare)ContractLocation: Sydney (AU)Department: SolutionsGlobant’s Commerce Studio helps organizations create best-in-class commerce-enabled experiences, with engineering and design at its core. The goal is to meet the demands of tomorrow's customers, leveraging long-standing expertise with large and complex commerce...
-
Senior Automation Engineer
vor 2 Monaten
Sydney, Österreich Michael Page VollzeitAbout Our Client This global consumer goods company has established itself as a household name. With a rich heritage spanning over several decades, the company has built a reputation for delivering high-quality products that promote health and well-being. Job Description As our Senior Automation Engineer, you will support the maintenance manager and coach...
-
Senior Automation Engineer
vor 4 Wochen
Sydney, Österreich Michael Page VollzeitAbout Our Client This global consumer goods company has established itself as a household name. With a rich heritage spanning over several decades, the company has built a reputation for delivering high-quality products that promote health and well-being. Job Description As our Senior Automation Engineer, you will support the maintenance manager and coach...
