Head Waiter/Supervisor

About the business

Snapper Rocks is focused on contemporary, local seasonal cuisine. You will be led by an exceptional team of industry professionals looking to create a beautiful, casual, Aussie beach inspired venue, the 2019 Best Seafood Restaurant. Amazing food and drinks. If you want to grow and develop, then this opportunity is for you.

About the role

You will be our face day in, day out, offering our guests the best possible service, every single time.

If you are the best at what you do we want to work with you.

The roles as located in Darwin and priority is given to Darwin residents.

Benefits and perks

You will be working for a strong team with a high performance culture.

We are located at the beautiful Darwin Waterfront, with amazing views all day everyday.

As a group of restaurant we want to see each team member grow and develop within our group.

Duties include:

• Giving our guests the best experience every time.
• Serving our guests with an amazing smile, having fun, while recommending some really great food and beverages.
• Placing orders through the POS
• Taking payments
• Assisting in ordering stock in accordance with par levels and the needs of the store
• Assist the Restaurant Manager in controlling expenditures such as Cost Of Employment (COE) through ensuring staffing levels are in alignment with the amount of activity within the store (i.e. sending employees home or on breaks when not busy)
• Ensure maximum productivity and profitability in the store by giving direction to fellow employees of a lower level
• Supervision and training of employees of a lower level
• Report any disciplinary action or praise of employees of a lower level to the Restaurant Manager
• Perform administrative duties in conjunction with the Restaurant Manager (i.e. collecting invoices, carrying out and recording of food safety requirements)
• On call for emergencies and any unexpected store or staffing requirements
• Some incidental/limited additional cleaning duties including washing dishes and tidying dish area
• Some incidental duties of a lower level Food & Beverage classification.
• Some bartender knowledge
• Mixing and or pouring complex drinks when required.

PASSIONATE ABOUT FOOD AND BEVERAGES

Must have a can do attitude.

Be fast on your feet.

Able to exceed customers expirations every time.

Care about the food and beverages that you are selling. We care about our products and we need that from you as well.

Job Types: Full-time, Part-time, Permanent, Casual, Seasonal, Temp to perm

Pay: $30.00 – $50.00 per hour

Expected hours: 20 – 38 per week

Benefits:

• Employee discount
• Employee mentoring program
• Visa sponsorship

Schedule:

• 10 hour shift
• 8 hour shift
• Afternoon shift
• Day shift
• Evening shift
• Public holidays
• Rotating roster
• Weekend availability

Supplemental pay types:

• Penalty rates
• Tips

Application Question(s):

• Are you currently located in the NT?

Work Authorisation:

• Australia (Required)

Work Location: In person