Senior Product Analyst

vor 3 Wochen

Melbourne, Österreich Salt Vollzeit

**The Role:**

As a fully digital company in a fiercely competitive market, we aim to provide a superior customer experience by leveraging data to generate timely, actionable insights. This role is essential in driving our continued success as a digital leader with a cutting-edge analytics function.

You will be responsible for delivering a range of projects across Customer Operations, Marketing, Product, Media, and Risk & Trading, with a focus on achieving greater efficiency and innovative solutions to business challenges.

**Key Responsibilities:**

  • Transform data into meaningful, actionable insights and recommendations to enhance decision-making and drive business performance.
  • Analyze real-time online customer behavioral data (Google Analytics) to understand user experience and improve customer economics.
  • Identify business opportunities by harnessing cross-functional data (web/social, CRM, transactional, financial, etc.) to enhance decision-making and drive performance.
  • Provide insights that influence decision-makers within the business.
  • Communicate complex analyses and concepts to key stakeholders through compelling 'data stories' that engage the wider business.
  • Manage end-to-end analytical projects, developing deep, customer-based insights to inform strategic decisions.
  • Apply complex techniques appropriately, demonstrating a deep understanding of analytical methods.
  • Collaborate directly with stakeholders to align efforts and outcomes with business objectives.
  • Adapt to new situations, support and drive change within the organization.
  • Proactively identify areas for analysis, optimization, and experimentation.
  • Mentor and support the development of insight analysts.
  • Develop new metrics and tools to provide actionable strategic insights.

**Qualifications:**

  • Over five years of relevant experience.
  • Proficient in web analytics, preferably Google Analytics.
  • Advanced proficiency in SQL or equivalent.
  • Strong Excel skills.
  • Experience with business intelligence tools, such as Power BI.
  • Familiarity with data visualization tools and dashboard design.
  • Highly developed analytical skills.
  • Strong logical reasoning and ability to simplify complex analyses.
  • Expertise in Business Analysis and Requirements Gathering.
  • Experience with large datasets and data manipulation.
  • Proactive in exploring new data sources to improve understanding of customers and products.

If you are passionate about leveraging data to drive business success and thrive in a dynamic, digital environment, we would love to hear from you.

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