Field Technical Specialist

vor 2 Monaten

Council of the City of Ryde, Österreich Abbott Vollzeit
Welcome to Abbott

We’re glad you’re here. We create better, healthier lives every day at Abbott, and we invite you to be part of our journey.

About us

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

The Field Technical Specialist role

The Field Technical Specialist role is an excellent opportunity based in Victoria to join our Cardiac Rhythm Management team. This role is responsible for providing technical expertise at implant/follow up and troubleshooting. As well as supporting Territory Managers and clinicians at Pacemaker and Implantable Cardioverter Defibrillator (ICD) clinics.

Main responsibilities
  1. Attend field visits to observe device implants and checks with colleagues.
  2. Support implantation of pacemakers, defibrillators, and CRT devices at the direction of your Manager.
  3. Conduct and provide technical support and advice at post-op follow-ups and clinics.
  4. Develop a clear understanding of sales force effectiveness (SFE) imperatives by undertaking sales skills training and engaging with territory managers to better understand the key objectives designed to drive business growth.
  5. Develop relationships with, and service key customer groups.
  6. Conduct education/training for hospital staff.
  7. Identify customer needs and communicate these to the appropriate Territory Manager.
  8. Maintain and update product knowledge, including actively participating in internal and external training sessions.
Minimum Experience/Qualifications required

Tertiary qualifications in Biomedical, Engineering, Medical Science, Human Movement, or related field (Coronary Care Nursing/Cardiac Technician) essential.
Expert communication skills and customer service skills.
Experience using Microsoft Office Suite i.e. Word, Excel, PowerPoint

Benefits for our employees include:
  • Leading Learning and Development opportunities
  • Wellness programs
  • Being part of an organization reputed to be a World’s Top Employer recognized for our workplace culture that values healthy living, diversity, and equal opportunity.
Capabilities

Servant Leadership; Ownership; Transparent; One Team; Judgment – Insight Driven; Decisiveness; Anticipatory Problem Solving – Drive the Market; Strategic; Results Focused – Build Trust; Coach & Develop; Create Culture; Inclusive

Abbott's commitment

Abbott is committed to building a diverse workforce that values diversity across gender, age, culture, disability, and lifestyle. In order to be eligible to work for Abbott in Australia or New Zealand, you must hold current working rights with no restrictions for the respective country applicable.

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