![eFinancialCareers Ltd.](https://media.trabajo.org/img/noimg.jpg)
Service Desk Engineer
vor 4 Wochen
23rd May, 2024
Join a fun, smart and collaborative team and be responsible for fielding and resolving important technical Service Desk tickets (Active Directory / Group policy / PC troubleshooting)
You'll be an escalation person for corporate customer issues with the company's systems and networks.
A great opportunity to get experience with cloud hosted technology & software systems...
Working for a Technology / Cloud First Co, will provide a fantastic opportunity for you to become hands on with PC troubleshooting, Microsoft Windows, Active Directory, Jira, Firewall (Fortigate), AWS Technologies in an ITIL Environment.
The Role -
- Identify and resolve Windows and AD issues via phone and remote support tools, in an effective and timely manner.
- Active directory password tickets and more complex system deep dives.
- Analyse, identify, diagnose, and troubleshoot user desktop technical issues.
- Perform desktop and server administration, configurations, software installations, upgrades, maintenance, and backups.
- Perform basic administration tasks (such as password resets, account creations/deletions) as defined in the specific customer configuration work rules.
- Document all service desk interactions in JIRA a popular Atlassian tool.
- Access to extensive technical documents and knowledge base.
- Identify and escalate more complex problems or urgent situations to Senior team members.
- Help desk / Customer Service experience and passion - Enjoy helping
- Knowledge of Windows 7, 8 and 10, along with Office 365.
- Active Directory experience creating and removing accounts, resetting passwords, group policy.
- Knowledge of using Microsoft Office with emphasis on MS Word, MS Excel and MS PowerPoint.
- Basic understanding of PC hardware set-up and configuration.
- Learn the ITIL approach to IT service management.
- Critical thinking. Trouble shooting methodology
- Confident - ie Someone who will try to resolve the problem but also who is willing to ask for help when required.
- Friendly.
- Helpful.
- TEAM PLAYER
Don't miss out on the best Technical Service Desk role in Sydney
HIT APPLY
Boost your career Find thousands of job opportunities by signing up to eFinancialCareers today.
#J-18808-Ljbffr-
Senior Software Engineer
vor 1 Monat
Sydney, Österreich The Trade Desk, Inc. VollzeitThe Trade Desk is a global technology company with a mission to create a better, more open internet for everyone through principled, intelligent advertising. Handling over 1 trillion queries per day, our platform operates at an unprecedented scale. We have also built something even stronger and more valuable: an award-winning culture based on trust,...
-
Senior Software Engineer
vor 4 Wochen
Sydney, Österreich The Trade Desk, Inc. VollzeitThe Trade Desk is a global technology company with a mission to create a better, more open internet for everyone through principled, intelligent advertising. Handling over 1 trillion queries per day, our platform operates at an unprecedented scale. We have also built something even stronger and more valuable: an award-winning culture based on trust,...
-
Level 3 Service Desk Engineer
vor 1 Monat
Sydney, Österreich EFEX Group VollzeitHelp Desk & IT Support (Information & Communication Technology) With local specialists in over 20 EFEX branches supported by our national reach, we’re industry-leading experts delivering simplicity to our clients - local, regional & national - with right-sized IT solutions that are just right for them. We have a down-to-earth, accessible approach,...
-
Level 3 Service Desk Engineer
vor 4 Wochen
Sydney, Österreich EFEX Group VollzeitHelp Desk & IT Support (Information & Communication Technology) With local specialists in over 20 EFEX branches supported by our national reach, we’re industry-leading experts delivering simplicity to our clients - local, regional & national - with right-sized IT solutions that are just right for them. We have a down-to-earth, accessible approach,...
-
Help Desk Support Engineer
vor 3 Wochen
Sydney, Österreich Lanter VollzeitDirect message the job poster from Lanter TechnologiesGrowing your business through smarter technologyWe are a fast growing Managed Service Provider providing innovation and leadership in technology solutions for companies across multiple sectors.We provide a range of cloud solutions to our clients such as Microsoft 365 and Microsoft Azure, through to...
-
Senior Site Reliability Engineer
vor 1 Monat
Sydney, Österreich The Trade Desk, Inc. VollzeitThe Trade Desk is a global technology company with a mission to create a better, more open internet for everyone through principled, intelligent advertising. Handling over 1 trillion queries per day, our platform operates at an unprecedented scale. We have also built something even stronger and more valuable: an award-winning culture based on trust,...
-
Senior Site Reliability Engineer
vor 4 Wochen
Sydney, Österreich The Trade Desk, Inc. VollzeitThe Trade Desk is a global technology company with a mission to create a better, more open internet for everyone through principled, intelligent advertising. Handling over 1 trillion queries per day, our platform operates at an unprecedented scale. We have also built something even stronger and more valuable: an award-winning culture based on trust,...
-
Service Desk Team Lead
Vor 3 Tagen
Sydney, Österreich KBR VollzeitTitle:Service Desk Team LeadYour KBR future â delivering solutions and changing the worldAbout KBR:We are a company of innovators, thinkers, creators, explorers, volunteers and dreamers who all share one goal â to improve the world.KBR delivers science, technology and engineering solutions to governments and companies around the world. KBR employs...
-
Senior Service Desk Engineer
vor 1 Monat
Sydney, Österreich First Focus IT Pty VollzeitFirst Focus is Australia's best mid-market Managed Service Provider, bar none. We are growing fast and now have over 270 staff across Australia, New Zealand, Philippines, South Africa and Ireland. We are a stable and very focused company, with over 15 years of consistent growth and we're continuing to win new clients and evolve our solutions.We pride...
-
Senior Service Desk Engineer
vor 4 Wochen
Sydney, Österreich First Focus IT Pty VollzeitFirst Focus is Australia's best mid-market Managed Service Provider, bar none. We are growing fast and now have over 270 staff across Australia, New Zealand, Philippines, South Africa and Ireland. We are a stable and very focused company, with over 15 years of consistent growth and we're continuing to win new clients and evolve our solutions.We pride...
-
Service Desk Analyst
vor 3 Wochen
Sydney, Österreich FinXL VollzeitFinXL was established in 2003 and created to leverage highly talented people in solving complex technological challenges. Since then, we have completed thousands of assignments, providing high value services to a wide range of customers.Previously a part of the successful Finite Group, a subsidiary of Randstad N.V., FinXL has grown from a small team to a...
-
Senior/Staff Software Engineer
vor 1 Monat
Sydney, Österreich The Trade Desk VollzeitThe Trade Desk is a global technology company with a mission to create a better, more open internet for everyone through principled, intelligent advertising. Handling over 1 trillion queries per day, our platform operates at an unprecedented scale. We have also built something even stronger and more valuable: an award-winning culture based on trust,...
-
Senior/Staff Software Engineer
vor 4 Wochen
Sydney, Österreich The Trade Desk VollzeitThe Trade Desk is a global technology company with a mission to create a better, more open internet for everyone through principled, intelligent advertising. Handling over 1 trillion queries per day, our platform operates at an unprecedented scale. We have also built something even stronger and more valuable: an award-winning culture based on trust,...
-
Software Engineer II
vor 2 Monaten
Sydney, Österreich The Trade Desk VollzeitHow did you hear about The Trade Desk? * Please select Have you been employed with The Trade Desk? * Please select (Required if you answered 'yes' to "have you been employed with The Trade Desk?") What was your TTD work email? (Required if you answered 'yes' to "have you been employed with The Trade Desk?") Who was your manager? ...
-
Software Engineer II
vor 4 Wochen
Sydney, Österreich The Trade Desk VollzeitHow did you hear about The Trade Desk? * Please select Have you been employed with The Trade Desk? * Please select (Required if you answered 'yes' to "have you been employed with The Trade Desk?") What was your TTD work email? (Required if you answered 'yes' to "have you been employed with The Trade Desk?") Who was your manager? ...
-
Service Desk Team Leader
vor 3 Wochen
Sydney, Österreich Balancerecruitment VollzeitOur client, a growing MSP located in the CBD, is in need of a motivated IT Service Desk Team Leader to act as the glue between their clients and their technical team to ensure that services are delivered to the highest level of quality.City based roleJoin a growing MSPThis role will see you:Manage the day/day activities of both the Support and Escalation...
-
Senior Software Engineer
vor 2 Monaten
Sydney, Österreich The Trade Desk VollzeitOur Software Engineers are end-to-end owners who have the opportunity to participate in many aspects of designing, building, and delivering data-focused products for our stakeholders. At The Trade Desk, we believe in building the back-end infrastructure of our platform with a focus on quality at scale. This means whether we are building parts of our...
-
Senior Software Engineer
vor 4 Wochen
Sydney, Österreich The Trade Desk VollzeitOur Software Engineers are end-to-end owners who have the opportunity to participate in many aspects of designing, building, and delivering data-focused products for our stakeholders. At The Trade Desk, we believe in building the back-end infrastructure of our platform with a focus on quality at scale. This means whether we are building parts of our...
-
Senior Software Engineer
vor 1 Monat
Sydney, Österreich The Trade Desk, Inc. VollzeitThe Trade Desk is a global technology company with a mission to create a better, more open internet for everyone through principled, intelligent advertising. Handling over 1 trillion queries per day, our platform operates at an unprecedented scale. We have also built something even stronger and more valuable: an award-winning culture based on trust,...
-
Senior Software Engineer
vor 4 Wochen
Sydney, Österreich The Trade Desk, Inc. VollzeitThe Trade Desk is a global technology company with a mission to create a better, more open internet for everyone through principled, intelligent advertising. Handling over 1 trillion queries per day, our platform operates at an unprecedented scale. We have also built something even stronger and more valuable: an award-winning culture based on trust,...