Application Specialist

vor 2 Wochen


Sydney, Österreich Talenza Pty Limited. Vollzeit

Application Specialist

  • Impactful Digital Transformation: Join a motivated technology team dedicated to leveraging digital technology and data to positively impact our people, customers, and community amidst changing work dynamics and environmental challenges.

  • Supportive Technology Environment: As an Application Specialist, you'll be part of a team dedicated to supporting and enhancing solutions for our commercial property tenants, fostering a culture of continuous improvement.

Responsibilities:

  • Support: Provide timely assistance to users, troubleshooting and maintaining system functionality.
  • Resolution: Diagnose and fix application issues, including configurations and data inconsistencies.
  • Customisation: Collaborate on tailoring applications to organisational needs.
  • Data Integrity: Ensure data quality through imports, exports, and maintenance, including cleansing.
  • Documentation: Maintain comprehensive system documentation, including configurations and troubleshooting.

Experience/what we are looking for:

  • Flexibility: Adapting to evolving technologies, client needs, and project scopes.
  • Problem-Solving: Analysing complex issues, proposing effective solutions, and ensuring technical challenges are resolved.
  • Attention to Detail: Maintaining accuracy, quality, and adherence to best practices while being detail-oriented.

Technical experience:

  • Minimum 1 year experience with enterprise-grade Web Content Management Systems like Sitefinity, Sitecore, or Episerver.
  • Minimum 1 year experience in cloud hosting environments, preferably Azure.
  • Strong knowledge of web application development, including ASP.NET, JavaScript, HTML, and related technologies.
  • Hands-on experience with DevOps and CI/CD, preferably using Azure DevOps.
  • Understanding of business analysis and requirements gathering techniques, such as business process mapping.
  • Proficiency in using support ticketing systems like ServiceNow.
  • Familiarity with ITIL Incident, Problem, and Change Management processes.
  • Knowledge of audit, risk, and compliance with a focus on IT General Controls.
  • Understanding of domain management principles, including DNS configuration, domain registration, and SSL certificates.
  • Exposure to electronic marketing tools like Campaign Breeze, Salesforce, and Microsoft Customer Insights.
  • Familiarity with monitoring tools for tracking platform health, up-time, and performance metrics.

If you would like to be considered for the role, please apply through with your latest CV.

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