ServiceNow Business Analyst

vor 2 Wochen

Canberra, Österreich Vectiq Pty Ltd Vollzeit

Business/Systems Analysts (Information & Communication Technology)

Full time

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Vectiq are looking for experienced ServiceNow Business Analysts with NV1, or higher security clearance to work as part of a collaborative and highly motivated team within one of the largest Federal Government departments in Canberra. 

Work Arrangement
Flexible and remote working options with 3 days per week on-site availability.

Responsibilities

The ServiceNow Business Analysts are to work in collaboration with the Commonwealth Project Manager. They will jointly deliver the below Services:

  • Design the service catalogue workflows;
  • Designing appropriate knowledge articles to support the delivery of service capability; and
  • Create system documentation with support of ServiceNow technical consultants / architects.
  • Provide guidance towards the execution of the overall implementation;
  • Assist with project planning, resource assignments, organisational change management, stakeholder engagement and project communications to ensure effective design of the workflows and integration with ServiceNow.
  • Be the Commonwealth’s primary escalation point for all project concerns and will have direct and constant communications between the Commonwealth and ServiceNow Operations for all pre Go-Live activities; and
  • Host a weekly project update with the Commonwealth Project Manager(s) and key / limited Commonwealth stakeholders as part of the project communications plan to verify the project is progressing properly.

You will have
  • Demonstrated experience in the implementation of SAP solutions with militaries, including the ADF.
  • Demonstrated and deep currency in SAP technologies inclusive of Defence and Security in SAP.
  • The ability to analyse complex problems
  • Experience in the use of Agile Epic methodology; and
  • The ability to brief a range of stakeholders and translate complex technical and business.

If interested in this role, click APPLY NOW, or send your CV to sumedha.bohra@vectiq.com.au Don’t provide your bank or credit card details when applying for jobs. #J-18808-Ljbffr

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