Product Support Supervisor
vor 3 Wochen
Mining - Engineering & Maintenance (Mining, Resources & Energy)
WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.
Our Project Support Group (PSG) are seeking a Metro Supervisor based out of Guildford PDC that will be responsible for daily management, leadership and support of labour hire, product support advisors and warranty support whilst assisting site work teams with product technical maintenance information, documentation and continous improvement with maintenance support.
Strong Technical aptitude and knowledge of Heavy CAT equipment/machinery is essential in order to diagnose/troubleshoot various maintenance repairs remotely from Perth to Site.
Location: Guildford (Metro)
Roster: 5/2 10hrs (Monday to Friday) Permanent Full-Time
To be successful the following is required:
- Field Service or Supervisory experience with a HD Trade background
- Demonstrated ability to apply safe systems of work and implement risk control measures
- Advanced stakeholder engagement skills with the ability to establish and maintain successful working relationships
- Excellent customer service skills with the ability to build and maintain successful working relationships
- Intermediate computer literacy skills - MS Office, internet-based applications
- Demonstrated analytical, problem solving and negotiation skills to enable effective resolution of issues within the workplace.
What we offer:
- Opportunity to get a $3,000 referral bonus as part of our Recommend and Spend program
- Job security with a consistent pipeline of work
- Unrivalled training and development via The WesTrac Institute
- Family-friendly, Perth-based rostered work - Stay home every night
- Fantastic team environment and inclusive work culture
- Made for More Rewards program with discounts at retailers like Woolworths, Caltex, Apple, Crown, Qantas and many more
- Paid parental leave, discounted health insurance, income protection insurance, and salary sacrifice options
If you are interested in taking your career to the next level with WesTrac click the ‘Apply' button today
Relocation and Visa sponsorship assistance for candidates on the skilled occupation list may be available to candidates in Australia and Overseas, dependant on the role.
WesTrac Pty Ltd is committed to achieving a diverse and engaged workforce. We are an equal opportunity employer and encourage applications from female, Aboriginal and Torres Strait Island candidates.
WesTrac is an endorsed employer for women via WORK180 - who have reviewed our policies, processes, and initiatives to certify that we are an organisation that supports diversity, inclusion and equality
Job#958
Our PSG department are seeking a strong technical supervisor with product support & mine site experience for various projects Check it out
WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships. Operating in NSW, ACT and WA, WesTrac supply equipment solutions to thousands of customers across the mining, construction, transport, forestry, agriculture and power generation industries. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.
WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships. Operating in NSW, ACT and WA, WesTrac supply equipment solutions to thousands of customers across the mining, construction, transport, forestry, agriculture and power generation industries. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.
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