Claims Officer

vor 2 Wochen


Sydney, Österreich hatch.team Vollzeit

This is a Claims Officer role with Qantas based in Mascot, Australia

You can find spirit in everyone who works at Qantas. Whether they’re a born explorer, a gifted engineer, or simply like keeping people connected, their spirit makes us proud to be Australia’s national carrier. If you choose to come onboard, you’ll be joining a team of over 26,000 people across Australia and the world, where creativity, diversity and innovation are encouraged. Bring your spirit to ours and help your future career take flight.

-- Qantas --

Role Seniority - Mid Level - A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.

More about the Claims Officer role at Qantas

As a Claims Officer, you will play a crucial role in helping workers receive the treatment and support they need to return to work and health while ensuring compliance with workers compensation regulations. You will also provide guidance and expertise to business managers in supporting their employees returning to work. You will manage a caseload of workers' compensation claims in compliance with NSW regulations. Completing key compliance activities such as initial contacts, liability assessment, calculation of PIAWE, payment of weekly benefits. assessing liability for treatment and development of Injury Management Plans. Utilise your knowledge and skills in monitoring & influencing workers return to work requirements and conducting work capacity assessments and decisions. 

To be successful you will possess: 

  • Higher School certificate or equivalent 
  • Workers Compensation Claims Management experience essential 
  • Workers Compensation Self-Insurance experience preferable 
  • Working knowledge of NSW legislative workers compensation framework & timeframes 
  • Ability to manage complex workers compensation issues/procedures 
  • Strong skills in management of barriers and strategies associated with injury and claims management. 
  • Excellent verbal and written communication skills. 
  • Well-developed computer skills including knowledge of Microsoft Office products 
  • Strong and effective interpersonal skills with the ability to build constructive and effective working relationships 
  • Evidence of high-level attention to accuracy and detail 
  • Must maintain confidentiality of information

???? Please consider applying even if you don't meet 100% of what’s outlined ????

Key Responsibilities

  • ️ Employee Compensation and Benefits
  • Employee Relations Policies and Procedures

Key Strengths

  • Collaboration
  • Decision Making
  • Critical thinking

Why Qantas is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with Qantas not with Hatch.

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