Field Service Engineer

vor 3 Wochen

City of Knox, Österreich Thermo Fisher Scientific Inc. Vollzeit

Work Schedule

Other

Environmental Conditions

Office

Job Description

At Thermo Fisher Scientific, each one of our 125,000 outstanding minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer

Require Position Summary:

You will install, calibrate, maintain and repair Laboratory Equipment and Third Party Products. Other expectations in the role include to achieve minimum call turnaround for all customers and to achieve service revenue budget by championing our company products, developing strong customer relationships and working closely with commercial and operations teams. As a technical expert, you will assist sales team and be highly responsive and proactive in dealing with customer’s needs and assure quality outcomes for all service & product issues raised.

Key Responsibilities:

Service

  • Perform in accordance with the AS/NZS ISO9002: 1994 Quality Standard, as detailed in the Company’s Quality Manual.
  • Perform to designated goals of turn-around-time, response time, repair rate and customer expectations.
  • Work with Service Operations staff to effectively run field service activities and complete administration requirements to support the business
  • Promote and develop the Technical Service capability and mentor appointed Apprentice
  • Take ownership for customer satisfaction for services performed.
  • Work in accordance to all relevant certification and regulatory requirements such as NATA, ISO, Electrical Safety Acts and OH&S.
  • Manage the service process from allocation to completion, including the entering of all parts and text on the computer system, so that the invoicing process is accurate and the KRAs are met.
Sales Support

Assist the Sales Team with technical information, training and demonstrations as agreed with your manager and help the team achieve sales and margin (gross) targets for designated product portfolio/territory.

Growth and Development

Contribute to and make recommendations for the continual improvement in the procedures, quality and efficiency of Technical Service.

Asset Management

Maintain company property according to company policy, including but not limited to: GOA stock, Company vehicle, Telephones, Computer and other material deemed company property.

Key Focus Area:

To maintain a professional and positive attitude whilst being committed to our things we value of integrity, intensity, innovation and involvement. Including: Exceeding customer service level expectations (external & internal), Working to agreed deadlines, A focus to finding solutions, Working within quality and company policy guidelines and Maintaining professional appearance at all times

Reporting

To work with the Service team leaders regarding:

  • Availability to complete service responsibilities with respect to installations and other service commitments.
  • Staff issues.
  • Any outstanding customer problems.
  • Customer complaints.
What will you bring?
  • Relevant Electronic/Engineering Qualifications
  • Valid Driver’s License
  • Experience within the biomedical, diagnostic or scientific market highly regarded.
  • Experience in a technical support role preferred.
  • Restricted electrical license desired (or relevant competency to obtain one)
  • Proficient in Microsoft applications including Microsoft office.
  • Strong analytical skills.
  • Organisational skills with an ability to prioritise time effectively and meet agreed deadlines.
  • Effective interpersonal, communication and listening skills.
  • A dedication and commitment towards displaying a professional and positive attitude to work.
  • An ability to think strategically and laterally in order to maximize business opportunities.
  • An initiative taker who has the ability to work autonomously, and has an enthusiastic, energetic and positive attitude while being a supportive team player.
  • Ability to create and foster meaningful and beneficial partnerships with our customers, suppliers and peers.

We offer a competitive salary and performance related bonus structure, recognition and awards program for individual and team performance or for taking an active approach to help our colleagues, culture, and customers.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

#J-18808-Ljbffr

  • Field Service Engineer

    vor 4 Wochen

    City of Melbourne, Österreich Service Care Solutions Vollzeit

    Field Service Engineer - Remote (UK Wide & Overseas Travel) - to 50k + Expenses + BenefitsAbout The CompanyWe are currently working with a leading supplier of Turbine Solutions to industrial markets worldwide. An established business they provide a comprehensive range of products and services to the industrial gas turbine and steam turbine market sectors,...

  • Field Service Engineer

    vor 3 Wochen

    City of Melbourne, Österreich Service Care Solutions Vollzeit

    Field Service Engineer - Remote (UK Wide & Overseas Travel) - to 50k + Expenses + BenefitsAbout The CompanyWe are currently working with a leading supplier of Turbine Solutions to industrial markets worldwide. An established business they provide a comprehensive range of products and services to the industrial gas turbine and steam turbine market sectors,...

  • Field Service Engineer

    vor 4 Wochen

    City of Melbourne, Österreich Future Prospects Group Ltd Vollzeit

    Field Service Engineer - Electrically Biased Earning potential of £32,000 to £40,000 (overtime readily available) Nottinghamshire based with UK travel Company van + fuel card + company credit card + mobile phone + laptop + tools We are looking for a self-motivated and customer-focused Field Service Engineer for our award-winning client based in...

  • Field Service Engineer

    vor 2 Wochen

    City of Knox, Österreich ThermoFisher Scientific Vollzeit

    ThermoFisher Scientific Field Service Engineer in Scoresby , Australia Work ScheduleOtherEnvironmental ConditionsOfficeJob DescriptionAt Thermo Fisher Scientific, each one of our 125,000 outstanding minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and...

  • Field Service Engineer

    vor 2 Wochen

    City of Melbourne, Österreich Service Care Solutions Vollzeit

    Field Service Engineer (Controls & Instrumentation) - Remote (UK Wide & Overseas Travel) - to 50k + Expenses + BenefitsAbout The CompanyWe are currently working with a leading supplier of Turbine Solutions to industrial markets worldwide. An established business they provide a comprehensive range of products and services to the industrial gas turbine and...

  • Field Service Engineer

    vor 4 Wochen

    City of Melbourne, Österreich BMR Solutions Vollzeit

    Field Service Engineer Field-Based Competitive Salary + Holiday + Pension + Flexible Working + Life Insurance + Profit Share Scheme + Wellbeing Activities + Career Development Opportunities A Field Service Engineer sought for a Bristol based manufacturer who are experiencing on-going growth and success within their markets. You will be responsible for...

  • Field Service Engineer

    vor 3 Wochen

    City of Melbourne, Österreich BMR Solutions Vollzeit

    Field Service Engineer Field-Based Competitive Salary + Holiday + Pension + Flexible Working + Life Insurance + Profit Share Scheme + Wellbeing Activities + Career Development Opportunities A Field Service Engineer sought for a Bristol based manufacturer who are experiencing on-going growth and success within their markets. You will be responsible for...

  • Field Service Engineer

    vor 3 Wochen

    City of Melbourne, Österreich Jefferson Wells Vollzeit

    PermanentLocation - Birmingham/Bristol/Swindon/OxfordHome/Field basedSalary - 30-41k (depending on experience)Company Car + Great BenefitsAre you an experienced Field Service Engineer experienced in electron microscopes or high capital, intricate equipment looking for a new opportunity? If you're looking to progress your career, contribute your experience...

  • Field Service Engineer

    vor 3 Wochen

    City of Melbourne, Österreich Jefferson Wells Vollzeit

    PermanentLocation - Birmingham/Bristol/Swindon/OxfordHome/Field basedSalary - 30-41k (depending on experience)Company Car + Great BenefitsAre you an experienced Field Service Engineer experienced in electron microscopes or high capital, intricate equipment looking for a new opportunity? If you're looking to progress your career, contribute your experience...

  • Field Service Engineer

    vor 2 Monaten

    City of Monash, Österreich ABB Schweiz AG Vollzeit

    Field Service EngineerTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on...

  • Field Service Engineer

    vor 3 Wochen

    City of Monash, Österreich ABB Schweiz AG Vollzeit

    Field Service EngineerTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on...

  • Field Service Engineer

    vor 4 Wochen

    City of Melbourne, Österreich Hello Recruitment Associates Vollzeit

    Commercial Vehicles Field Service Technician - Engineering - Home Based - Yorkshire - 50000 to 60000 depending on experience. Hello Recruitment is delighted to be recruiting a Yorkshire based Commercial Vehicles Field Service Technician for a large Engineering business based in South London. This is a permanent position where they want to locate the...

  • Field Service Engineer

    vor 3 Wochen

    City of Melbourne, Österreich Hello Recruitment Associates Vollzeit

    Commercial Vehicles Field Service Technician - Engineering - Home Based - Yorkshire - 50000 to 60000 depending on experience. Hello Recruitment is delighted to be recruiting a Yorkshire based Commercial Vehicles Field Service Technician for a large Engineering business based in South London. This is a permanent position where they want to locate the...

  • Field Service Engineer

    vor 2 Wochen

    City of Melbourne, Österreich Forces Recruitment Solutions Group Ltd Vollzeit

    A company specialising in the manufacture of refrigeration equipment is seeking a Field Service Engineer to be responsible for carrying out maintenance, service and technical troubleshooting of commercial and industrial refrigeration systems. The Field Service Engineer will have experience working as a Service Engineer or completed an apprenticeship in a...

  • Field Service Engineer, Medical Equipment

    vor 2 Wochen

    City of Melbourne, Österreich TRS Consulting Vollzeit

    Field Service Engineer, Medical Equipment Excellent opportunity for Field Service Engineers from a variety of backgrounds including coffee machine, vending and white goods to join a market leading supplier of medical systems Earnings of £40,000+ Including OvertimeOvertime Paid Door-to-Door After 8 Hours Per DayBasic Salary £33,000 to £34,000Company car /...

  • Field Service Engineer

    vor 3 Wochen

    City of Melbourne, Österreich Cooper Lomaz Recruitment Ltd Vollzeit

    Job Title: Field Service EngineerLocation: Wolverhampton or Colchester Salary: 35,000About the CompanyJoin a leading global company in the water treatment industry, currently expanding their team. This is a fantastic opportunity to be part of a stable and innovative business recognized worldwide for its excellence.Role OverviewAs a Field Service Engineer,...

  • Field Service Engineer

    vor 3 Wochen

    City of Melbourne, Österreich Cooper Lomaz Recruitment Ltd Vollzeit

    Job Title: Field Service EngineerLocation: Wolverhampton or Colchester Salary: 35,000About the CompanyJoin a leading global company in the water treatment industry, currently expanding their team. This is a fantastic opportunity to be part of a stable and innovative business recognized worldwide for its excellence.Role OverviewAs a Field Service Engineer,...

  • Field Service Engineer

    vor 4 Wochen

    City of Melbourne, Österreich Carbon 60 Vollzeit

    Field Service EngineerCarbon60 are currently looking for an experienced field-service engineer to join one of our global-leading engineering clients on a permanent basis, assisting within their service centre in Birmingham as well as visiting customer sites in the surrounding area.The purpose of this role is to carry out dismantling/repair/assembly/test...

  • Field Service EngIneer Mechanical

    vor 4 Wochen

    City of Melbourne, Österreich First Military Recruitment Ltd Vollzeit

    JA1352 - Field Service Engineer (Mechanical)Location Birmingham/MidlandsSalary C£35K DOEType PermanentOverview:We are currently working with a new client who is keen to employ ex-military personnel. They are currently recruiting for a Field-based Service and Repair Engineer of medical devices. The role will include the maintenance of clinical products such...

  • Field Service EngIneer Mechanical

    vor 3 Wochen

    City of Melbourne, Österreich First Military Recruitment Ltd Vollzeit

    JA1352 - Field Service Engineer (Mechanical)Location Birmingham/MidlandsSalary C£35K DOEType PermanentOverview:We are currently working with a new client who is keen to employ ex-military personnel. They are currently recruiting for a Field-based Service and Repair Engineer of medical devices. The role will include the maintenance of clinical products such...