Senior Delivery Manager

Why work for Tyro

We're not just like every other bank. Tyro has always been a tech company at heart, but fostering a diverse and inclusive environment, and a passion for continuous learning has always been one of the most important parts of our company's culture.

Tyros are a highly collaborative mix of people. You will work closely with our awesome teams and individuals in engineering, product management, customer support, sales and other functions within the business. Our strong team of 600+ Tyros, just like our customers, are the lifeblood of our business. We go to great lengths to ensure a positive and enjoyable employee experience for all. Everyone is committed to delivering great outcomes for our customers, and you will have the chance to change the face of payments and commerce for Australian businesses.

Take a look here what it's like to work at

About the role:

Tyro Health is seeking an experienced and highly motivated Delivery Manager to lead a team responsible for successful, on-time delivery of our digital health experiences. You'll champion our engineering best practices and streamline processes to ensure scalable, high-quality technology outcomes. Whilst based in Melbourne, you will report to the Chief Technology Officer.

What you'll do:

• Core Project Management & Delivery Planning
• Champion the successful delivery of strategic technology projects through their entire lifecycle, from kickoff through seamless handover to ongoing support operations.
• Proactively manage stakeholder expectations (both internal and external), ensuring clear communication of project scope, timelines, and progress toward goals.
• Collaborate closely with customers, suppliers, and cross-functional teams to drive alignment in project objectives and identify potential roadblocks.
• Own project management systems (e.g., Trello, Jira, Monday) for tracking engineering team health, providing insights and visibility to leadership.
• Oversee change management activities for project handovers, including driving process updates, developing training programs, and coordinating support documentation.
• Craft and maintain all vital project documentation (scope, requirements, risks, issues, status reports, etc.).
• Coordinate and plan health-related engineering initiatives spanning site reliability and security disciplines.
• Facilitate regular work estimation and prioritisation sessions to optimise resource allocation and efficiency.
• Actively participate in technical and product solution design sessions, contributing practical delivery insights.
• Assign fortnightly work assignments based on capacity and priority considerations.
• Directly lead a team of 6, including 5 engineers and 1 Business Analyst, providing mentorship, coaching, and professional development opportunities.
• Empower your team and ensure a clear a path to make it easier for them to develop a product that customers will love
• Coach and mentor your team to better versions of themselves
• Project Delivery
• Provide coordination and support for pre-release end-to-end solution testing and quality assurance processes.
• Oversee Hypercare support once solutions are live, ensuring swift resolution and a positive customer experience.
• Relentlessly evaluate and improve engineering ways of working, incorporating team feedback to optimise the team's performance and scalability.

Why work for Tyro

We're not just like every other bank. Tyro has always been a tech company at heart, but fostering a diverse and inclusive environment, and a passion for continuous learning has always been one of the most important parts of our company's culture.

Tyros are a highly collaborative mix of people. You will work closely with our awesome teams and individuals in engineering, product management, customer support, sales and other functions within the business. Our strong team of 600+ Tyros, just like our customers, are the lifeblood of our business. We go to great lengths to ensure a positive and enjoyable employee experience for all. Everyone is committed to delivering great outcomes for our customers, and you will have the chance to change the face of payments and commerce for Australian businesses.

Take a look here what it's like to work at

About the role:

Tyro Health is seeking an experienced and highly motivated Delivery Manager to lead a team responsible for successful, on-time delivery of our digital health experiences. You'll champion our engineering best practices and streamline processes to ensure scalable, high-quality technology outcomes. Whilst based in Melbourne, you will report to the Chief Technology Officer.

What you'll do:

• Core Project Management & Delivery Planning
• Champion the successful delivery of strategic technology projects through their entire lifecycle, from kickoff through seamless handover to ongoing support operations.
• Proactively manage stakeholder expectations (both internal and external), ensuring clear communication of project scope, timelines, and progress toward goals.
• Collaborate closely with customers, suppliers, and cross-functional teams to drive alignment in project objectives and identify potential roadblocks.
• Own project management systems (e.g., Trello, Jira, Monday) for tracking engineering team health, providing insights and visibility to leadership.
• Oversee change management activities for project handovers, including driving process updates, developing training programs, and coordinating support documentation.
• Craft and maintain all vital project documentation (scope, requirements, risks, issues, status reports, etc.).
• Coordinate and plan health-related engineering initiatives spanning site reliability and security disciplines.
• Facilitate regular work estimation and prioritisation sessions to optimise resource allocation and efficiency.
• Actively participate in technical and product solution design sessions, contributing practical delivery insights.
• Assign fortnightly work assignments based on capacity and priority considerations.

• People Leadership
• Directly lead a team of 6, including 5 engineers and 1 Business Analyst, providing mentorship, coaching, and professional development opportunities.
• Empower your team and ensure a clear a path to make it easier for them to develop a product that customers will love
• Coach and mentor your team to better versions of themselves

• Project Delivery
• Provide coordination and support for pre-release end-to-end solution testing and quality assurance processes.
• Oversee Hypercare support once solutions are live, ensuring swift resolution and a positive customer experience.
• Relentlessly evaluate and improve engineering ways of working, incorporating team feedback to optimise the team's performance and scalability.

What you'll bring:

• 5+ years of proven project management experience in a software development environment.
• Bachelor's degree in Computer Science, Engineering, or a related field or equivalent work experience.
• Demonstrated experience leading agile development teams, preferably in a SaaS setting.
• Strong leadership skills with a track record of fostering high-performing and collaborative teams.
• Exceptional communication and stakeholder management capabilities, both with technical and non-technical personnel.
• Excellent problem-solving and conflict management skills.
• Proficient with project management tools (e.g., Trello, Jira, Monday).

Perks & Benefits

We offer some amazing employee benefits such as a flexible working environment with a mix of in-office and remote working, learning & development opportunities for professional and personal development, 16 weeks paid primary carers leave, 12 weeks paid secondary carers leave, annual team based volunteer day, novated leasing, social events which includes multiple craft beer kegs (selection of beers carefully selected by our beer connoisseurs), wide selection of wine, variety of snacks and a ping pong table, selection of board and video games and many more

Tyro Payments

Opportunity Types:

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