Client Insights Lead

vor 3 Wochen

Brisbane City, Österreich National Museum of Wildlife Art Vollzeit
Introduction

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

We believe that every candidate brings something special to the table, including you So, even if you feel that you’re close but not an exact match, we encourage you to apply.


Overview

The Opportunity

Due to growth within the team, a new opportunity exists for a Client Insights Lead to join Gallagher Bassett’s driven Sales and Client Insights team.  The Client Insights team is accountable for delivering client insights, performance reporting, and administration services to the sales and client services division in order to grow and retain the business in a compliant and sustainable way.

This opportunity will see you work closely with the Head of Client Insights, using your technical analytic and data visualisation skills to inform and deliver the broader Client Insights strategy and initiatives stream. You will build and maintain the Client Insights asset catalogue ensuring assets developed are scalable and can be leveraged across multiple clients.


How you'll make an impact

Additionally, you will:

  • Work with a variety of internal and external stakeholders to help uncover insights and develop analytical data stories
  • Develop and execute database queries
  • Validate the accuracy of data outputs
  • Responsible for the analysis, design, and development of Client facing data visualisation products
  • Govern the pipeline of Client Insights projects and overseeing workflows for the Client Insights team
  • Elevate the capability of the Client Insights team through constructive feedback and mentoring
  • Build and gather requirements of data dashboards
  • Represent GB to clients and other stakeholders, collaborating to understand and formulate solutions to meet both the client and GB’s needs
  • Where required, act as delegate for Head of Client Insights for internal and external engagements
  • Collaborate and provide SME advice for the delivery of tender submissions, pitches and retention meetings for key clients and prospects

About you

We are seeking an exceptional candidate who will have:

  • 3-5 years’ experience utilising PowerBI or similar tools (i.e., Tableaux) to derive insights, and formulate recommendations to support effective decision making
  • Thorough understanding of data and database technologies
  • Demonstrated experience in relationship management, including the ability to develop relationships with internal and external stakeholders as a trusted advisor
  • Exceptional interpersonal skills, including the ability to manage a range of stakeholders, and actively listen and respond to changing priorities
  • Excellent communication skills, including the ability to present to senior stakeholders and effectively articulate the offering of the Client Insights group and the role of Client Insights in wider business strategy
  • Experience with implementing and using other data preparation and analytics tools such Alteryx, Qlik Sense, MicroStrategy etc
  • Tertiary qualifications in Business, Information Technology, Data Analytics, Marketing, or other relevant discipline

If you live our values and demonstrate the people capabilities, we can not only offer you great career opportunities, but on a day to day you’ll experience the following:

  • Flexible work arrangements including WFH
  • Paid Parental Leave
  • Opportunities for ongoing education and development
  • Service recognition awards
  • Employee assistance program for yourself and immediate family members
  • Excellent Working Environment – friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities
  • Exciting career – as our Company grows, so do the opportunities for our people

A brief overview on GB

Gallagher Bassett is Australia's largest Third-Party Administrator (TPA).  Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.

Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, and employing over 1000 staff.

GB values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life Balance

If this sounds interesting to you, we want to hear from you today, click on Apply for this Job

To be considered for this opportunity you must have the right to live and work in Australia when applying.

Agency applicants will not be considered for this role.

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant.


Compensation and benefits

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

#J-18808-Ljbffr

  • Customer Insights Lead

    vor 2 Wochen

    Brisbane City, Österreich The State of Queensland Vollzeit

    Transport and Main Roads (Organisation site ) Design & Capability; Customer & Digital Strategy; Queensland Government Customer & Digital Group; Brisbane City As Customer Insights Lead, you will use your deep curiosity, thought leadership, and expertise in quantitative and qualitative methods to research, analyse and develop actionable insights to drive...

  • Customer Insights Lead

    vor 2 Wochen

    Brisbane City, Österreich Department of Transport and Main Roads QLD Vollzeit

    Other (Call Centre & Customer Service)Government - State (Government & Defence) In this role you will work with a talented and innovative team that actively supports your career development, and provides the opportunity to work flexibly on whole of government initiatives that make a positive difference to the lives of our citizens.Work in an innovative,...

  • Customer Insights Lead

    vor 3 Wochen

    Brisbane City, Österreich Compare the Market Vollzeit

    Market Research & Analysis (Marketing & Communications) Full time Add expected salary to your profile for insights This job ad is the universe’s way of telling you that you’re currently in the wrong job.Compare the Market – yes, the one with the meerkats – is a high-growth FinTech company on a transformational journey. We are focused on...

  • Senior Client Director PR

    vor 1 Monat

    Brisbane City, Österreich Bastion Agency Vollzeit

    Integrated communications specialist Experienced in managing a diverse client portfolio Inspirational leader who is a team player and drives culture Channel agnostic thinker who can work with multiple agency partners This is a perfect role for a Senior Client Director who thrives on business development, has exceptional client service skills, is looking...

  • Senior Client Director PR

    vor 3 Wochen

    Brisbane City, Österreich Bastion Agency Vollzeit

    Integrated communications specialist Experienced in managing a diverse client portfolio Inspirational leader who is a team player and drives culture Channel agnostic thinker who can work with multiple agency partners This is a perfect role for a Senior Client Director who thrives on business development, has exceptional client service skills, is looking...

  • Social Lead

    vor 4 Wochen

    Brisbane City, Österreich King Eclient Sl Vollzeit

    Role: Social Lead Reporting to: Head of Strategy & Group Account Director Department: Strategy Location: Brisbane About the role: As a Social Media Specialist, you are responsible for the development and management of engaging organic social plans, strategies and content creation. You will embody all elements of social knowledge and have an understanding of...

  • Social Lead

    vor 3 Wochen

    Brisbane City, Österreich King Eclient Sl Vollzeit

    Role: Social Lead Reporting to: Head of Strategy & Group Account Director Department: Strategy Location: Brisbane About the role: As a Social Media Specialist, you are responsible for the development and management of engaging organic social plans, strategies and content creation. You will embody all elements of social knowledge and have an understanding of...

  • QLD Clients

    vor 1 Woche

    Brisbane City, Österreich Willow Recruitment Vollzeit

    QLD Clients & Strategy Lead - National Commercial Design & Construct Group Add expected salary to your profile for insights The Company:My client is an established national commercial design and construct group that delivers a diverse range of fitout, refurbishment and redevelopment projects across the commercial mixed-use, corporate workplace, government,...

  • Client Services Manager

    vor 4 Wochen

    Brisbane City, Österreich DSC SALES SYSTEM Vollzeit

    Position: Client Service ManagerLocation: Brisbane Salary: $120,000 OTE (On-Target Earnings)Employment Type: Full-TimeReports To: Founder/VP of Sales About Us: The DSC Sales System, supports Fortune 500, Blue Chip and fast scaling startup’s generate more sales. We are the leaders of innovation, AI and systemisation for companies globally. We are seeking...

  • Client Services Manager

    vor 3 Wochen

    Brisbane City, Österreich DSC SALES SYSTEM Vollzeit

    Position: Client Service ManagerLocation: Brisbane Salary: $120,000 OTE (On-Target Earnings)Employment Type: Full-TimeReports To: Founder/VP of Sales About Us: The DSC Sales System, supports Fortune 500, Blue Chip and fast scaling startup’s generate more sales. We are the leaders of innovation, AI and systemisation for companies globally. We are seeking...

  • Data Insights Consultant

    vor 3 Wochen

    Brisbane, Österreich Core Asset Co Vollzeit

    About UsFounded in 2018, Core Asset Co. is anasset performance improvement consultantthat helps leaders make smarter decisions about their heavy mobile equipment (HME) and fixed assets.We work with some of thelargest mining companies in the world , significantly improving their performance and return on investment.Opportunity OverviewCore Asset Co. is...

  • Data Insights Consultant

    vor 2 Monaten

    Brisbane, Österreich Core Asset Co Vollzeit

    About UsFounded in 2018, Core Asset Co. is anasset performance improvement consultantthat helps leaders make smarter decisions about their heavy mobile equipment (HME) and fixed assets.We work with some of thelargest mining companies in the world , significantly improving their performance and return on investment.Opportunity OverviewCore Asset Co. is...

  • Senior Client Director PR

    vor 3 Wochen

    Brisbane, Österreich Bastion Agency Vollzeit

    Integrated communications specialistExperienced in managing a diverse client portfolioInspirational leader who is a team player and drives cultureChannel agnostic thinker who can work with multiple agency partnersThis is a perfect role for a Senior Client Director who thrives on business development, has exceptional client service skills, is looking to grow...

  • Senior Client Director PR

    vor 4 Wochen

    Brisbane, Österreich Bastion Agency Vollzeit

    Integrated communications specialistExperienced in managing a diverse client portfolioInspirational leader who is a team player and drives cultureChannel agnostic thinker who can work with multiple agency partnersThis is a perfect role for a Senior Client Director who thrives on business development, has exceptional client service skills, is looking to grow...

  • Senior Insights Analyst

    vor 1 Monat

    Brisbane City, Österreich WorkCover Queensland Vollzeit

    Analysis & Reporting (Banking & Financial Services) Full time Add expected salary to your profile for insights At WorkCover Queensland our vision is to be the best worker’s compensation insurer, to make a positive difference to people’s lives and to keep Queenslanders working. Our flexible work environment allows you to be your best every day...

  • Client Director

    vor 2 Wochen

    Brisbane City, Österreich eFinancialCareers Ltd. Vollzeit

    Flexible/Hybrid working arrangement in BrisbaneUse your experience of the Mining industry and it's associated risksAct as our strategic account leader for key accounts across Mining Flexible/Hybrid working arrangement in BrisbaneUse your experience of the Mining industry and it's associated risksAct as our strategic account leader for key accounts across...

  • Client Director

    vor 2 Wochen

    Brisbane City, Österreich Aon Risk Services Australia Limited Vollzeit

    Posting Description Flexible/Hybrid working arrangement in Brisbane Use your experience of the Mining industry and it’s associated risks Act as our strategic account leader for key accounts across Mining Client Director | Brisbane As our Client Director, you will be managing one of the Global and Corporate portfolios, whilst having overall management of...

  • Client Director

    vor 3 Wochen

    Brisbane City, Österreich Aon Hewitt Vollzeit

    Flexible/Hybrid working arrangement in BrisbaneUse your experience of the Mining industry and it’s associated risksAct as our strategic account leader for key accounts across MiningClient Director | BrisbaneAs our Client Director, you will be managing one of the Global and Corporate portfolios, whilst having overall management of portfolio activities...

  • Client Safeguarding Manager

    Vor 5 Tagen

    Brisbane City, Österreich Endeavour Vollzeit

    Endeavour Foundation is one of Australia’s largest employers of people living with disability and one of the largest providers supporting people with disability to live their best life. Our people live and breathe our purpose every day, with flexible working, great perks, and work/life balance. We are dedicated to creating an inclusive culture where our...

  • Analytics Lead

    vor 1 Woche

    Brisbane City, Österreich Talent International Vollzeit

    Talent – Specialists in tech, transformation & beyond Our client is seeking an Analytics Lead to be a part of their global team. This role will repport to the Manager Value Engineering and will work alongside value engineering leads, principals and specialists.Your main focus areas in this role include:* Plan and lead the identification and delivery of...