Practice Lead Consultant

Microsoft D365 Customer Engagement Consultant
Melbourne location

We are Fujitsu
We use technology to make happier lives. We are a global leader in technology and business solutions that transform organizations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.

About the role:

The primary purpose of this role is to provide leadership to the technology consultants and solution specialists and to be responsible for driving sales enablement and working with sales professionals to grow Microsoft Business Applications pipeline, create winning propositions and execute project delivery across the D365 Customer Engagement and Microsoft Power Platform in Australia and New Zealand.

Responsibilities include:

• Engage: Drive sales enablement and work with sales professionals to grow Microsoft Business Applications pipeline, Communicating with clients to determine their needs and goals; sales support/pre-sales/leading bid engagement, contribute to Portfolio offering definition, thought leadership to take our customers on the D365 CE journey, Hands on, real world, seasoned experience of what D365 Customer Engagement excellence looks like
• Build: Driving demand generation pipelines with sales, Leverage Project execution governance; delivery leadership and oversight
• Run: Lead Customer engagements from presales, design through to delivery, Strategic client engagement; relationships, D365 Customer Engagement Practice Growth. Practice Management; revenue forecasting, delivery squad, month end financials, project profitability.
• Develops a customer focused organisation within which the structures, processes and the attitude of the employees deliver optimal experiences with Fujitsu Microsoft Business Apps D365 Customer Engagement & Power Platform products and services to the customer and enable their continuous improvement.
• Ensures that targets are consistently achieved and takes prompt corrective action to address performance gaps.
• Inspires the team to strive for continuous performance improvement by constantly challenging the status quo and by fostering an environment of risk taking and innovation.
• Champions change within Fujitsu to drive results.
• Takes ownership in developing capability by coaching team members, identifying talents and enabling talent mobility to maximise individuals opportunities to build experience and skills for future roles.
• Works with the Portfolio and Alliances team to develop market relevant offerings with compelling value propositions leveraging Fujitsu and partner ecosystem IP.
• Develops and maintains practice collateral and presales capability.

About you:

• Expert +15yrs in Technology & Solution Delivery
• Accredited certifications in Customer Engagement and Power Platforms
• Deep knowledge of D365 Customer Engagement &Power Platform Solutions including:
• Power Platform CoE Tool Kit
• Power Automate
• Power Virtual Agent
• Power BI
• Understanding of the Microsoft Ecosystem especially Power Platform and the collaboration technologies within M365 & O365 as well as familiarity with Azure
• Expert in implementing, architecting, or specifying key D365 Microsoft technologies, with significant depth in Cloud.
• Good experience of approaches, techniques and model used by both business and technical consulting professionals in solution delivery including; Design Thinking, Agile methods and Tools (Scrum, SAFe)
• Broad understanding of the technology industry, including current and emerging digital strategies, solutions and trends, as well as experience in delivering/governing technology-enabling business transformation Business Development
• Experienced in sales enablement and working with sales professionals to grow Microsoft Business Applications pipeline and create winning propositions.
• Entrepreneurial attitude in winning new name business
• Support account teams in growing footprint of Microsoft D365 applications business for Fujitsu Leadership
• Ability to balance strategic thinking with pragmatic operational execution and delivery, including strong stakeholder management and team orchestration.
• Situational awareness to adapt and solve challenges from both business and technology perspectives.
• Lead geographically dispersed practice members across Australia and New Zealand Stakeholder Engagement &Management
• Ability to become an advocate/evangelist for Fujitsus Microsoft Business Applications value proposition, by conceptualising, planning and overseeing implementation/adoption of a spectrum of technologies and offerings.
• Strong influencer, able to demonstrate significant mind share in professional and industry networks.
• Ability to generate trust, build alliances, and orchestrate interdisciplinary teams across a matrix organisation.
• Significant experience working with Business Decision Makers (BDMs) and top technical leaders and staff Thought Leadership& Communication
• Thought leader with strong executive presence, including a well-honed ability to hold CxO and BDM level discussions, combined with exceptional interpersonal, verbal, written and presentation skills Industry Knowledge
• Strong industry knowledge in at least 2 key focus areas of Fujitsu’s Microsoft Business Applications including; Public Sector (Federal, State and Local), Public Safety, Retail, Not for Profit(NFP), Insurance, Utilities, Manufacturing, Primary Industry

Why Fujitsu?
We are an organization with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.

• We put people first. We believe in the power of diversity to drive innovation and our AWEI Gold Employer status and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.
• We offer tailored career paths across our global organisation to support your professional and personal growth.
• Our customers trust us. We have an excellent reputation across the region and globally.
• Best in class reward and recognition programs flexible work, volunteering leave and more.
• We live our values of aspiration, trust and empathy, all day, every day.

As an inclusive employer, Fujitsu aims to recruit a diverse range of talents to help us achieve our purpose. In line with our diversity, equity and inclusion strategy, we welcome applications from women and gender diverse people; Aboriginal and Torres Strait Islander people; Māori and Pacific people; LGBTI+ people; people with a disability; culturally and linguistically diverse people; and veterans and emergency responders. Applicants who identify as transgender or gender diverse can contact Oceania.Purpose@fujitsu.com for a copy of our Frequently Asked Questions to assist with the recruitment journey. For all other general inquiries, please contact careersapac@fujitsu.com

If you don’t tick every box in this job description, please don’t rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity, rather than ticking boxes so if this resonates with you, then please apply. For more information, please email careersapac@fujitsu.com.

Search Firm Representatives Please Read Carefully:

Fujitsu does not accept unsolicited assistance from search firms for employment opportunities. All CVs or resumes submitted by search firms to any employee at our company without a valid written agreement in place for this position will be considered the sole property of our company. No fee will be paid if a candidate is hired by Fujitsu due to an agency referral where no existing agreement is in place with the Fujitsu Talent Acquisition Team. Where agency agreements are in place, introductions must be through engagement by the Fujitsu Talent Acquisition Team.