Associate Technical Service Engineer
vor 3 Wochen
REPORTING ANALYST
We are Fujitsu
We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.
About the role
We are looking for an up and coming Defence Reporting Analyst to be responsible for maintaining the procedures, documentation, applications, and services that comprise or support the Defence Universal Configuration Management Database (UCMDB) capability.
A security clearance of NV1 or NV2 is required and would ideally suit a candidate with 2-3 years of ICT service desk experience.
About you
Responsibilities and Accountabilities:
- Application support technician and SME supporting live Configuration Management applications and services within the Defence ICT Environment.
- Follow both industry standard and defence standard service management policy, procedure, and best-practice.
- Provide technical advice in relation to the operations of Defence Configuration Management applications.
- Produce and maintain the processes and procedures for maintaining the Defence CMDB and related applications.
- Coordinate level 3 support of Configuration Management activities.
- Provide Level 2 & 3 support for Configuration Management applications.
- Timely & efficient resolution of incidents & tasks assigned through Defences' Incident Management Tools.
- Coordinate the reporting and maintenance of data quality within the Defence Configuration Management Database (CMDB).
- Ensures CMDB Discovery coverage and data quality comply with defined CMDB Managed Network Coverage Scope, Defence Configuration Management taxonomy, and Security requirements.
- Maintain and support the creation of new site codes, including the maintenance of the Defence Site Code Management database.
Requirements:
- Intermediate experience within an IT technical role, to offer Level 2 &3 support for applications, databases, and services.
- Intermediate experience in a Service Management position, including experience with ICT incident, change control and service request management.
- Intermediate experience in the utilisation of ITIL-based Service Management languages within a business environment.
- Configuration Management knowledge and skills
- Technical knowledge of network design practices, terminology, and networking technologies. Specifically, in relation to IP-based networking technology.
- Knowledge of specific technical specialism's, provides detailed advice regarding their application or service & is capable of learning to execute specialized tasks. The specialism can be any area of information or communication technology, technique, method, product or application area.
- Knowledge and skills in providing technical support in a broader ICT customer support context, particularly in relation to end-user or customer communication.
- Minimum ITIL V4 Foundations Certification.
Why Fujitsu?
We are an organisation with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.
- We put people first. We believe in the power of diversity to drive innovation and our Work180 accreditation, AWEI Gold Employer status and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.
- We offer tailored career paths across our global organisation to support your professional and personal growth.
- Our customers trust us. We have an excellent reputation across the region and globally.
- Best in class reward and recognition programs flexible work, volunteering leave and more.
- We live our values of aspiration, trust and empathy, all day, every day.
As an inclusive employer, Fujitsu aims to recruit a diverse range of talents to help us achieve our purpose. In line with our diversity, equity and inclusion strategy, we welcome applications from women and gender diverse people; Aboriginal and Torres Strait Islander people; Māori and Pacific people; LGBTI+ people; people with a disability; culturally and linguistically diverse people; and veterans and emergency responders.
If you dont tick every box in this job description, please dont rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity, rather than ticking boxes so if this resonates with you, then please apply.
For Security cleared roles - PLEASE NOTE: Due to the inherent requirements of the role, candidates must be Australian Citizens and hold a minimum Baseline Australian Federal Government Security Clearance. The role will or will likely involve access to controlled technology, must satisfy additional restrictions and requirements as a consequence of the International Traffic in Arms Regulations and the Export Administration Regulations. As a consequence of these restrictions and requirements, applicants may be adversely impacted if they are not Australian citizens, are dual nationals, hold citizenship from proscribed countries or are not of Australian national origin. Please refer to Discrimination (Fujitsu Australia Limited) Exemption 2017 (No 1) Notifiable instrument NI2020-672 (ACT).
#J-18808-Ljbffr-
End User Services
vor 14 Stunden
Canberra, Österreich Australian Trade and Investment Commission VollzeitEnd User Services - Senior Technical SpecialistLocation: Canberra - ACT THE ROLE: The Information Technology Services (ITS) Division is at the helm of delivering Austrade's Information and Communications Technology (ICT) services to its global staff. A pivotal segment within this division, the End User Services team, spearheads the design, implementation,...
-
Advanced Network Services Engineer
vor 3 Wochen
Canberra, Österreich Kirra Services VollzeitAustralian Citizen with NV2 and above clearanceJob DescriptionWe are looking for an Advanced Network Services Engineer to provide advanced post-sales support, guidance, and assistance to account teams to address specific customer needs. In this position, you will be working as a technology expert in the Routing & Switching, Wi-Fi and Network Packet Broker...
-
Cyber Security Engineer
vor 3 Wochen
Canberra, Österreich Netier VollzeitNetier is a leading IT solutions provider, based in Canberra and Brisbane. The core of our business is to provide our clients with industry leading customer service and technical advice. With offices in both Canberra and Brisbane, Netier provide highly motivated and experienced individuals a place to grow their careers by nurturing and developing their...
-
Associate
vor 3 Wochen
Canberra, Österreich Ensombl VollzeitMuch more than money is based in Canberra and Sydney, and has five financial advisers and 23 team members. Our clients are diverse and we have built long standing relationships with them as they progress through their financial journey.Much is committed to development of team members, and provides a flexible working environment with many additional benefits...
-
Network Engineer
vor 4 Wochen
Canberra, Österreich Omniexe VollzeitOmni is looking for an experienced Network Engineer with a TSPV Security Clearance to join our team!Established in 2012, Omni is a 100% Australian-owned enterprise which supports Australian Government, Defence and Private Sector clients. Omni is a company built on integrity; its strengths are its people and culture. The diverse, collective experience of our...
-
Network Engineer
vor 4 Wochen
Canberra, Österreich Omni Executive VollzeitOmni is looking for an experienced Network Engineer with a TSPV Security Clearance to join our team!Established in 2012, Omni is a 100% Australian-owned enterprise which supports Australian Government, Defence and Private Sector clients. Omni is a company built on integrity; its strengths are its people and culture.The diverse, collective experience of our...
-
Technical Account Manager
vor 1 Woche
Canberra, Österreich Nutanix VollzeitDo you have strong expertise in virtualization, cloud services, and data center infrastructure? If so, join our Professional Services team at Nutanix as a Technical Account Manager (TAM) in Canberra (Australia) and become a trusted advisor to our valued customers, while gaining access to cross-functional teams and leadership, and enjoying the opportunity to...
-
Technical Account Manager
vor 1 Woche
Canberra, Österreich Nutanix VollzeitDo you have strong expertise in virtualization, cloud services, and data center infrastructure? If so, join our Professional Services team at Nutanix as a Technical Account Manager (TAM) in Canberra (Australia) and become a trusted advisor to our valued customers, while gaining access to cross-functional teams and leadership, and enjoying the opportunity to...
-
Technical Account Manager, ES
vor 1 Tag
Canberra, Österreich Amazon VollzeitTechnical Account Manager, ES - APJC - ANZAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.Key job responsibilitiesYou work backwards from your customer to define a support...
-
Presales System Engineer
vor 3 Wochen
Canberra, Österreich Hitachi Vantara Corporation VollzeitWe're Hitachi Vantara, a global infrastructure business. Our people are the force of meaningful progress. We enable the incredible with data - from taking theme park fans on magical rides, conserving natural resources, protecting rainforests to saving lives. We empower businesses to automate, optimize and advance innovation. Together, we create a sustainable...
-
Technical Lead
Vor 7 Tagen
Canberra, Österreich Atturra VollzeitEngineering - Software (Information & Communication Technology)Atturra is one of Australia's fastest growing ASX-listed advisory and IT solutions companies.The Managed Services area of Atturra's business offers leading Hybrid IT, Private Cloud and Connectivity services, and the team have decades of experience in the industry. This experience coupled with our...
-
Unix/Linux Infrastructure Engineer
vor 2 Wochen
Canberra, Österreich ClearCompany VollzeitWho We Are Cox Purtell, in partnership with a leading technology-driven government agency, is looking for Unix/Linux Infrastructure Engineer who will manage our Mid-range Unix Infrastructure, mentor junior infrastructure engineers, and provide technical leadership to application teams. What You Will Do The Unix/Linux Infrastructure Engineer will collaborate...
-
Presales System Engineer
vor 3 Wochen
Canberra, Österreich Hitachi Vantara Corporation VollzeitWe're Hitachi Vantara, a global infrastructure business. Our people are the force of meaningful progress. We enable the incredible with data - from taking theme park fans on magical rides, conserving natural resources, protecting rainforests to saving lives. We empower businesses to automate, optimize and advance innovation. Together, we create a sustainable...
-
Technical Account Manager, ES
vor 1 Woche
Canberra, Österreich Amazon VollzeitTechnical Account Manager, ES - APJC - ANZJob ID: 2530783 | Amazon Web Services Australia Pty LtdAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.Key job responsibilitiesYou work...
-
System Engineer Lead
vor 3 Wochen
Canberra, Österreich Australia Wide Personnel VollzeitSystem Engineer Lead - Defence Industry - CanberraMy client specialises in the design, manufacture, integration and optimisation of advanced weapon systems.About you:A degree qualified Engineer (Mechanical, Electrical, Mechatronic, etc.)A minimum 10 years' experience on complex technical development and integration projectsStrong supervision and mentoring...
-
Technical Account Manager, ES
vor 1 Woche
Canberra, Österreich Amazon VollzeitTechnical Account Manager, ES - APJC - ANZJob ID: 2530783 | Amazon Web Services Australia Pty LtdAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.Key job responsibilitiesYou work...
-
RFQ-ASD-59-2024 ICT Security Systems Engineer
vor 2 Wochen
Canberra, Österreich ClearCompany VollzeitExperienced Security Systems Engineer and Analytics Specialist required to develop and enhance ASD ICT security systems. The service provider will be responsible for engineering activities and tasks relating to requirements development, system definition, design and development, integration, verification and validation. This role will include responsibility...
-
System Integration Engineer
vor 1 Tag
Canberra, Österreich Nixil Pty VollzeitNixilCanberra, Australian Capital Territory, AustraliaJoin or sign in to find your next jobJoin to apply for theSystem Integration Engineerrole atNixilNixilCanberra, Australian Capital Territory, Australia5 days agoBe among the first 25 applicantsJoin to apply for theSystem Integration Engineerrole atNixilSave this job with your existing LinkedIn profile, or...
-
System Engineer Lead
vor 4 Wochen
Canberra, Österreich Australia Wide Personnel VollzeitSystem Engineer Lead - Defence Industry - Canberra My client specialises in the design, manufacture, integration and optimisation of advanced weapon systems.About you:A degree qualified Engineer (Mechanical, Electrical, Mechatronic, etc.)A minimum 10 years' experience on complex technical development and integration projectsStrong supervision and mentoring...
-
Senior Infrastructure Engineer
vor 4 Wochen
Canberra, Österreich Paxus VollzeitSenior Infrastructure Engineer - Information Technology Services Opportunity for a highly skilled Senior Infrastructure Engineer to join our team and contribute to our Cyber Program of Work. As part of this program, you will play a crucial role in supporting the deployment of infrastructure and cyber security outcomes aligned with the Australian Cyber...