Onsite Support Engineer

vor 2 Wochen

Brisbane City, Österreich Davichi Computer Services Vollzeit

Are you looking for an IT career in a thriving, reputable and progressive IT business?  Davichi is a rapidly expanding and dynamic IT Firm specialising in Network Engineering, Outsourced IT Support and Managed Security Services. 

Based on Brisbane’s Southside, we have a wide range of Corporate and SME clients throughout Australia and South East Asia.

what are you looking for in your next job

Are you looking for an IT career in a thriving, reputable and progressive IT business?

Davichi Computer Services is a rapidly expanding and dynamic IT Firm specialising in Network Engineering, Outsourced IT Support and Managed Security Services. Based on Brisbane’s Southside, we have a wide range of Corporate and SME clients throughout Australia.

Due to rapid internal growth, Davichi Computer Services is looking for an Onsite Support Engineer. Traversing Southeast Queensland in our company fleet, you will be Davichi’s onsite representative to our customers. 

To become part of our highly motivated and driven team, successful candidates will need to have experience or demonstrated capability to achieve the following:

Key responsibilities 

  • Liaise with project and support desk engineers within Davichi to resolve ICT issues
  • Servicing multiple clients with diverse IT infrastructure – including servers, networks, wide area networks, cloud integration and Microsoft 365, desktops and laptops, hardware & software
  • Planning, deploying and maintaining systems
  • Problem identification, investigation and resolution for clients
  • Research and development of your personal ICT skills
  • Creating and maintaining procedures and systems documentation
  • Monthly rotation on call after hours roster
  • Permanent Australian resident
  • Maintain an active open Queensland Driver’s license

Ideal Qualifications and Experience

  • 3 years of commercial experience in MSP or user-oriented support
  • Relevant tertiary education in Information Technology
  • Microsoft Certified Associate, Expert or MCSE
  • CompTIA Certification
  • Immediate Start Preferred


Familiarity with the following;

  • Microsoft Office 365 Admin, Exchange, SharePoint, OneDrive and Teams
  • Microsoft Exchange and SQL Servers
  • Firewall methodologies
  • Networking equipment (Switches, Access Points, Routers)
  • NBN technology
  • Network cabling types and methodologies
  • Training and certification opportunities
  • Travel to national locations to service our client base
  • Quarterly social events
  • Opportunities to attend networking events/ seminars

If you thrive in a busy team environment, have excellent attention to detail, and work well to deadlines then this could be the job for you.

Davichi is a leading Managed IT and Cyber Security provider offering a diverse range of IT solutions for small to large size businesses in Brisbane. 

The benefit of outsourcing your IT helpdesk and managed IT services is that you don’t have to staff and maintain your own IT department, something that can be outside the expertise of many small to medium size businesses.

With a support helpdesk, backup and disaster recovery, email hosting and setup, as well as unified threat management, you have access to all of our expertise for a fraction of the cost of setting up your own IT department. This is one of the most cost effective strategies you can use within your business to expand and grow. Outsourcing your IT needs will help to streamline your business and reduce stress levels, but when you include cyber security and disaster recovery as well, you are well on your way to equipping your business for the future.

Partnering with Davichi means that your staff only have to call our IT helpdesk to keep your business running. So don’t hesitate to contact us if you have any questions about how our IT support helpdesk and managed IT and Cyber Security services can help your business to achieve greatness.

Our specialised team injects agility, flexibility and accessibility. We’re open, honest and transparent. We speak your language, not ‘technobabble’: technical expertise with down-to-earth communication.

Davichi Managed IT and Cyber Security specialises in providing small to medium businesses with a complete technology service. We work closely with you to design, build and manage a first-class IT system that gives you the flexibility to respond and adapt in today’s ever-changing corporate environment.

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