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Community Value Specialist
vor 3 Wochen
- Mobile kiosk, expos & corporate activities
- Migration Agents and by prospecting and establishing new business opportunities
- Building relationships with existing clients, maximising growth by informative presentations and onsite customer conversations and referral networking
- This can also extend to home visits and proactive networking.
- Represent Bupa in Corporate Event Briefs, Local Area Business, Seminars, Activation, Community events, implementation of regional catchment plans, and multicultural activity
- Proactively manage relationships with key decision makers, including Corporate Account Managers and Migration Agent and Partnership Managers and gain understanding of their business and strategy.
- Connect to local business communities by identifying and implementing local area opportunities, and take the lead on working with stakeholders to raise Bupa’s profile
- Work collaboratively with retail teams to optimise customer experiences
- Provide insights and recommendations to the regional leadership team regarding opportunities to enhance customer and client experience and value
- Manage all administrative and reporting requirements associated with new accounts, complete agreements and new membership paperwork.
- Legal and regulatory compliance, adherence to internal operating procedures together with the management of business risks is the responsibility of every Bupa employee.
- Ability to build trusted relationships with customers and design value solutions
- Demonstrated success in implementation of innovative customer experience, growth and retention opportunities and initiatives.
- Demonstrated success in implementation of consistent communication strategies and processes to facilitate growth across a customer network.
- Strong understanding of local corporate and migration markets
- Excellent commercial and financial management skills
- Demonstrated ability to work with a wide variety of clients, with success in building strong relationships with key stakeholders
- Proven strengths in local business account management
- Excellent presentation and communication skills
- Ability to work autonomously and prioritise own work effectively
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Community Value Specialist
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