Principal Advisor Re-Entry Services

vor 3 Wochen

Brisbane City, Österreich Queensland Corrective Services Vollzeit

Police & Corrections, Government - State (Government & Defence)

Supervise and develop a small team of professional staff through demonstrated competence in frontline people management techniques including providing mentoring, coaching and performance feedback and appraisal processes.
Provide front-line human resource management, support and guidance to direct reports.
Oversight re-entry service delivery in accordance with endorsed service models and contracts with external providers
Ensure that contracted services are provided in accordance with relevant standards, key performance indicators, agreed outputs and program outcomes within agreed timeframes
Lead annual service delivery planning processes with operational sites, external funding bodies and contractors (where relevant)
Ensure the development and implementation of appropriate program and performance monitoring systems
Monitor and evaluate re-entry service delivery, including relevance to priority groups such as women, Aboriginal and Torres Strait Islanders and offenders with a disability
Lead case conferences with operational sites regarding appropriate referral to the various re-entry service components and programs
Lead the resolution of complex service delivery issues with operational sites and contracted service providers
Lead and participate in key projects to improve service delivery as required
Conduct regular site visits to support service design integrity
Promote best practice in offender re-entry utilising advanced knowledge of current trends and research
Identify emerging trends in the offender population and broader research base regarding opportunities for new and innovative services in the re-entry area
Adopt continuous improvement approaches to identify staff training needs to improve effective delivery of offender re-entry services
Develop and provide staff training regarding offender re-entry services
Provide opportunities for staff to develop their skills and ensure that support is provided in dealing with complex cases or offender groups
Maintain own level of knowledge of contemporary offender re-entry research and practices
Provide high level data analysis of service delivery data to ensure sound performance, including contract compliance and achievement of outcomes
Report regularly on the performance, effectiveness and outcomes of re-entry service delivery within the Agency
Ensure maintenance, accuracy and appropriateness of records and reports for appropriate authorities
Prepare strategic advice, submissions and ministerial and executive correspondence ensuring accuracy and timelines are met
Identify and develop strategies to respond appropriately to emerging risks in the re-entry service delivery system including appropriate liaison with Manager, Director, operational Directorates and sites as required
Develop and maintain collaborative internal and external relationships
Undertake Liaison, consultation, discussion and negotiation with key internal and external stakeholders to ensure the effective operations of the unit and the Directorate
Collaborate with other Directorates in order to achieve strategic and operational outcomes
Establish and maintain partnering relationships characterised by open and honest communication, with external service providers
Represent the Agency in negotiations with other Government Agencies and key service agencies as required to ensure the achievement of
Agency priorities and outcomes
Develop and maintain a thorough knowledge of work activities and practice issues impacting operations, the Directorate and the Agency.

Applications to remain current for 12 months.

Queensland Corrective Services aims to provide stakeholders, private providers and other Government agencies with easy to find information about the Department and its management.

ueensland Corrective Services' vision is to become the leader in our business and a partner in criminal and social justice.

Being a leader in corrections means we are:

building on established and sound correctional practices

actively driving the policy agenda to set the future direction of corrective services

establishing innovative and effective intervention strategies and programs

Being a partner in criminal and social justice means that we will:

share our knowledge

influence positive change

be responsive to community priorities

establish participative and collaborative networks

QCS is striving continuously for more effective and innovative programs and services, fair and humane treatment of offenders and a strong commitment to equity and cultural diversity.

Source: This is an extract from the company's own website.