SkyPoint Team Leader PT30
vor 3 Wochen
Job Description - SkyPoint Team Leader PT30 (015843)
Job Description
Requisition IDSkyPoint Team Leader PT30 ( Requisition ID : 015843 )
Description
SkyPoint is located on the 77th floor of the Gold Coast’s Q1 building and is truly an extraordinary venue, 230 meters in the sky. We are searching for experienced and passionate Team Leaders to guide our team in ensuring our guests have a positive and memorable SkyPoint Experience in our Food & Beverage, Events and Guest Services departments.
Our Guest Services team provides the first point of contact for our visitors at SkyPoint by welcoming guests in a friendly and professional manner; facilitating entry, processing tickets and generating sales. Once on the deck, our Food & Beverage team provide an all-day dining experience in our SkyPoint Bistro + Bar, ensuring an exceptional SkyPoint experience is delivered to our guests experiencing the best views on the Gold Coast from level 77.
The ideal candidate will have the flexibility to handle the details of hands-on daily operations along with guiding and directing the workflow of our team members, to interact and connect with our guests as the face of our company. The most successful Team Leaders will be passionate about quality control and continuous guest satisfaction, achieved through consistent and effective leadership and engagement.
To be considered, you must have:
- Previous leadership experience within a similar high volume hospitality environment
- Passion and enthusiasm for delivering an outstanding guest service experience
- Ability to lead by example, train, coach and motivate and engage team members at the frontline
- Excellent communication, interpersonal and organisational skills
- Experience working with POS Database Systems and competent cash handling/management
- Ability to perform manual handling and physically demanding work tasks
- Availability to be rostered across five days flexibility with working hours is essential as weekend, early morning and evening work is involved.
What’s in it for you?
- Opt in to bonus incentive program paid quarterly
- Free entry and discounts across Dreamworld, WhiteWater World and SkyPoint
- Access to online platform with hundreds of dollars of direct savings each year on everyday purchases, from some of Australia’s biggest retailers (everything from fashion, to tech, and even your weekly grocery shop)
- Laundered uniforms and onsite parking
- Fun and exciting work environment with the best views on the Gold Coast
If you’re ready to take your career to new heights and believe you are a positive, self-motivated leader with passion and enthusiasm for delivering an outstanding guest service experience, and can successfully lead an effective and cohesive team, then this could be the career opportunity for you
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