Director Service Assurance | Full-time Permanent
vor 3 Wochen
Full-time Permanent
Details: The Service Assurance team is seeking Expressions of Interest of a highly motivated strategic multitasker who is calm under pressure, to undertake the role of Director – Service Assurance.
The successful applicant will have excellent customer service skills, outstanding verbal and written communication skills, the ability to think outside the box, and the ability to work under pressure and make decisions.
- outstanding verbal and written communication skills,
- the ability to think outside the box, and negotiate with external resources,
- excellent judgement and decision-making skills,
- and a gift for remaining calm, confident and in control under pressure,
- be familiar with and have experience of the whole of life-cycle management of ICT assets,
- ability to develop, monitor, and manage multiple programs of work as part of your normal duties,
- sound knowledge of Digital, Data and Technology Solutions (DDTS) Project Management process.
Working closely with the Senior Director Service Assurance and other areas of ICT you will:
- Assist in the delivery of the Service Assurance processes for DDTS,
- Be responsible for managing the day-to-day interactions with external service providers,
- Represent and provide leadership to a team providing whole of Government services.
The ACT Public Service supports workforce diversity and is committed to creating an inclusive workplace. As part of this commitment, Aboriginal and Torres Strait Islander peoples, people with disability, culturally diverse people and those who identify as LGBTIQ are encouraged to apply. We strongly encourage women and people of underrepresented backgrounds to apply.
Eligibility/other Requirements: A current drivers licence is desirable.
Note: A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months. A Referees Report must be provided. Selection may be based on application and referees report alone.
How to Apply: Applications are expected to be a two-to-three-page pitch. Accompanying your pitch please provide your current curriculum vitae.
Applications should be submitted via the Apply Now button below.
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