Systems Engineer

vor 4 Wochen

Canberra, Österreich Unisys Vollzeit

Help Desk & IT Support (Information & Communication Technology)

Full time

Add expected salary to your profile for insights

  • Must be an Australian Citizen.
  • NV1 Security Clearance is required.
  • The role is based in Canberra, Australia.

Job Summary :

  • The Position will be a dedicated Microsoft Teams, Direct Routing, and other Unified Communication platforms.
  • This role will work with the Digital Workplace – Unified Communication Lead to architect UC technologies such as on-premises deployment, and migration to MS Teams from different platforms (E.g., Skype for Business, Zoom etc.). 
  • Expert-Level in Microsoft Teams, Microsoft Lync/Skype-for-Business and integrated technologies
  • Strong hands-on experience in complex enterprise Unified Communication platforms
  • Expert-Level experience in Configuring and Administration of High Availability environments for Unified Communication technologies, Direct Routing, SBCs environments.
  • Expert-Level experience Spectralink DECT-Solution
  • Experience with Creation, modification and deletion of end devices, DECT servers and DECT transmitters.
  • Experience with Operation of the OVOC server incl. patch management
  • Experience with Luware Contact Center solutions
  • Expert with managing application policy for controlling and accessing Luware routing within the Microsoft Teams client.
  • Expert in managing Luware Attendant Console
  • Environmental changes – consolidation, platform upgrades, SBC firmware and security management
  • Test, where appropriate and possible, in a production simulated laboratory environment any new Digital Workplace Collaboration technology prior to production implementation.
  • Optimize the performance of the environment, including reconfiguration, maintenance and/or upgrades.
  • Plan, Develop, Test, Provision, Administer and manage all related systems related to Digital Workplace Unified Communication and collaboration
  • Manage and plan both hardware and software upgrades as necessary for Digital Workplace Messaging technologies.
  • Create and maintain all documentation for all architecture, build, integration, transition, and maintain phases of the Digital Workplace Messaging technologies.

You will be successful in this role if you have:

  • NV1 Security Clearance is required.
  • Must be an Australian Citizen
  • Advance-level understanding of MS Teams, Direct Routing, Meeting Room technologies such as Crestron, Surface Hubs, Poly etc.
  • Advanced experience with SBC such as AudioCodes, Ribbon/Sonus, MediaPacks or any other Analog Gateways, SIP Trunks, VOIP, ISDN E1/T1
  • High-Level of understanding of Microsoft’s Productivity Software – Collaboration Suite (MS Teams, SharePoint, OneDrive)
  • 8+ years of working with Microsoft Teams, Skype for Business / Lync 2013/ Lync 2010, Direct Routing, SBCs and/or any Microsoft and Networking Technical related technologies.
  • Proven experience in managing complex Microsoft Unified Communication and collaboration enterprise environments for large global enterprises
  • Solid understanding of UC, VOIP, SBCs, MTRs
Your application will include the following questions:

Which of the following statements best describes your right to work in Australia?

What's your expected annual base salary?

Do you hold Australian Security Clearance?

How many years' experience do you have as a Skype for Business Engineer?

How many years' experience do you have as a Unified Communications Engineer?

Unisys is a technology solutions company that delivers successful outcomes for the most demanding organizations around the world. Unisys offerings include digital workplace solutions, cloud and infrastructure solutions, enterprise computing solutions and business process solutions. For more information on how Unisys delivers for its clients across the commercial, financial services and government sectors, visit unisys.com.

Unisys is a technology solutions company that delivers successful outcomes for the most demanding organizations around the world. Unisys offerings include digital workplace solutions, cloud and infrastructure solutions, enterprise computing solutions and business process solutions. For more information on how Unisys delivers for its clients across the commercial, financial services and government sectors, visit unisys.com.

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