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Customer Service Representative
vor 2 Monaten
About the Role
In this role you will be the face of our brand Y ou will interact with our customers at the ren tal counter while marketing products and services , completing ren tal bookings and responding to general customer inquiries.
What you'll do
- Establish ing customer car ren tal need s by actively listening
- Review in detail ABG's various add on's and services as to determine what may best suit the customer
- Communicate ren tal procedures and guidelines effectively
- Complete ren tal bookings in a timely , efficient and accurate manner
- Answering customer questions and inquiries
Perks y ou'll g et
- Hourly pay + loadings + commission incentives
- Wellbeing programme incl. life insurance + discounted health insurance + superannuation options
- Access to Perkbox - discounts and offers with hundreds of retailers and big brands, including on cinema tickets , fitness classes , shopping discounts and much more
- Employee discounts on car ren tal across Avis Budget Group
- Employee Assistance Programme (EAP) provided by Converge - 24/7 support for your mental health and wellbeing
- Full training provided to help you achieve your goals & reach your potential
What we're looking for
- Applicants must have a full and valid driver's licen s e
- This is a casual position that requires a minimum availability of 3-4 days per week
- Ability to work in a fast paced environment while delivery exceptional customer service
- Previous experience within retail, hospitality, customer service, sales or similar roles
- Ability to follow procedures and adhere to company guidelines and standards
- Comfortable learning and using various computer systems to accurately input ren tal information
Who w e a re
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions.
Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
We are proud to make a positive diffe ren ce to the lives of our colleagues, customers, and communities where we operate .
At Avis Budget Group we embrace and promote diversity, equity, and inclusion within the company's workforce, consumer base, communities, and supply chain. We value each employee whose talent, skills, and personality have helped to establish the company as a leading provider of global transportations solutions.
Our Reconciliation Action Plan enables us to deepen our understanding of its sphere of influence and the unique contribution we can make to lead progress.
Perth
Western Australia
Australia
