Consular Assistant

The U.S. Embassy in Vienna is recruiting for a

Consular Assistant (M/F/d)

The incumbent handles accountable items, including passport books and visa/passport foils, performs quality assurance checks, prints visas, and creates limited validity passport books. Interacts with the public at consular interview windows and responds to customer inquiries. Responds to crisis events, including conducting outreach visits and taking phone calls from the public. Independently manages the section’s administrative needs and serves as the primary back-up cashier.

**Qualifications and competencies required**: We are looking for a team-player with effective communication skills, customer service orientation and: Completion of Secondary School, min. two (2) years administrative and customer service, experience, fluency in English and German, proficiency in Microsoft 365, knowledge of accountancy and managing cash principles.

**What we offer**: An exciting and varied position in an American environment, training programs, both American and Austrian holidays off, supplemental pension plan. Salary: minimum 40,605 EUR gross per year, plus the additional bonus payments (13th and 14th month payment)

**More details and how to apply: More details on our website**: