Field Service Technician
vor 2 Wochen
How will you impact Westrock?
- Ensuring the safe operation and maintenance of Westrock machines
- Installation, commissioning, and customer acceptance of new machines
- Proactively monitoring machine performance and intervening to ensure maximum efficiency
- Proactively managing scheduled maintenance of machines entrusted to you (actively looking for and resolving problems before they become issues for our customers)
- Assessing machine mechanical wear and conducting the planned replacement worn components
- Improve the knowledge and skills of customer operators and maintainers and creating Standard Operating Procedures (SOPs) where needed.
- Actively involved with the team to improve our own work practices
- Troubleshooting electrical and mechanical faults and quickly escalating to colleagues when required
- Ensuring that the correct tools, spare parts and consumables are available
- Input to the continuous improvement of WestRock’s machine design
What do you need to be successful
- Ideally 3 to 5 years’ experience of installing, maintaining, and repairing electro-mechanical machinery
- Knowledge and practical experience of PLCs and Mechatronic systems
- Independent, customer-oriented way of working
- Performance-oriented thinking and acting
- Willingness to challenge “we have always done it like this” thinking
- Willingness to travel
- Language: English, German (Another European language is a plus)
- Project management experience is a plus
- LEAN and Six Sigma experience is a plus
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