Seasonal Store Support

vor 4 Wochen

Salzburg, Österreich LVMH Vollzeit

**Poste**

**MISSION**

As seasonal support, you will assist the Louis Vuitton store team in delivering the best experience to our clients during the busy Christmas & New Year period.

In this non-selling role, you will be responsible to facilitate and elevate the client’s journey through the store by animating the in-store welcome and waiting time, effectively determining the client’s needs and offering assistance with directions or information, offering drinks and maintaining displays as well as a strong store appearance and tidiness in general. You will support the sales team with gift wrapping, product search or by being a “runner” between shop floor and stock rooms in case of need, for instance during or after client appointments.

You will partner with the managers and client advisors on duty to set a positive tone for the entire experience a client will have while they are with us and through this you will be essential to bringing the Louis Vuitton Promise to life.

**ROLE & RESPONSIBILITIES**
- Welcoming clients with the highest degree of courtesy and professionalism, providing an excellent first impression of our brand to all visitors
- Effectively determining client needs and providing direction towards the relevant departments or people inside the store
- Supporting the management team on duty in effectively managing and animating waiting time and client flow by using digital wait list tools and ensuring smooth client communication
- Serving drinks to clients
- Tidying up around the store and maintaining strong visual standards throughout the day
- Wrapping and packaging assistance to the sales team
- Collaborating with the store team at large to create a seamless client experience in line with the Louis Vuitton Promise and brand standards

**Profil**

Impeccable grooming and communication skills are a requirement, as are fluent English and German. Any additional relevant languages are a plus.

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