Intern - Learning and Development (L&d) [temporary]

vor 2 Wochen

Wien, Österreich United Nations Vollzeit

The internship positions are located in the Talent Development Team (TDT), Human Resources Management Service (HRMS), Division for Management (DM), United Nations Office at Vienna (UNOV)/United Nations Office on Drugs and Crime (UNODC).

The Talent Development Team (TDT) is responsible for implementing the Organization's learning and development policy at Headquarters and UNODC field offices, which emphasizes that staff development is an ongoing process and a necessary investment for UNOV/UNODC to successfully achieve the UN mandates. TDT administers the UN Language Programme in Vienna, aiming to promote multilingualism within the Secretariat and the language capabilities of its staff. The language courses are intended for non-native speakers who want to acquire language skills to communicate in a social and/or professional context. Likewise, TDT provides an extensive range of professional training courses and information webinars for all staff working in Vienna and around the world.

The internships are envisaged for a period of 6 months duration with various starting times throughout 2023. The first position has a starting date in May/June 2023.

The internships are UNPAID and full-time; i.e. 5 days per week (40 hours). The selected interns will work under the supervision of a staff member in the team or project to which they are assigned. Based on individual requirements and on a case-by-case consideration, internships can be virtual, with interns serving from their country of residence.

HRMS is committed to attracting and cultivating a pool of diverse talent, fortifying a dynamic and an inclusive organizational culture, and supporting a transformational and accountable leadership that aims to strengthen our organizational capabilities. HRMS strives to continuously develop a professional and mobile workforce equipped with the knowledge, skills and experience to accomplish our ambitious and important organizational mandates together with key stakeholders.

**Responsibilities**:
Daily responsibilities will depend on the individual’s background, the ongoing TDT projects, as well as the internship period. Duties may include, but are not limited to:

- Undertake independent projects to include research, drafting training proposals, presentations on various training and development-related topics;
- Prepare training-related statistics and gathering other data from existing databases, as required;
- Provide support in preparation of training workshops and meetings, to include scheduling, review and preparation of materials, registrations, etc.;
- Support the administration of the UN Language Programme in Vienna: compile and input students’ information, assist in managing the programme registration, produce statistical reports on the language programme income, follow-up the payment of students, conduct of end-of-semester evaluations, assist the language teachers, etc;
- Contribute to the Team’s outreach activities which many include training needs analysis, client satisfaction surveys and course evaluations, as well as regularly reviewing and updating content on Intranet, and marketing and promotion of various training programmes;
- Assist with marketing campaigns and design diverse communication pieces such as brochures, flyers, guides and manuals;
- Participate in team meetings, prepares minutes and help to coordinate follow-up activities;
- Perform other duties to support the team, as needed.

Competencies
Communication: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify and exhibits interest in having two-way communication. Tailors language, tone, style and format to match the audience. Demonstrates openness in sharing information and keeping people informed.

Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Planning and organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.

Education

To qualify for an internship with the United Nations Internship Programme, the following conditions must be met:

- Applicants must meet one of the following requirements: (a) be enrolled in a graduate school programme (second university degree or equivalent, or higher); (b) be enrolled in the final academic year of a first

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