Digital Sales Development Associate

vor 2 Wochen

Wien, Österreich SAP Vollzeit

**We help the world run better**

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

**Digital Sales Development Associate (f/m/d) Vienna**

SAP Digital is one of the company's leading and most innovative teams. It aims to deliver exceptional customer experiences in a scalable, speedy, and personalized fashion. The organization aims to support the Customer Success board area with a broad range of services and methodologies across the customer journey to guarantee the acquisition of net new customers and our products' successful adoption and expansion. Most importantly, helping more customers run better ultimately translates into a safer, cleaner, more connected, better enabled, and more equal world. SAP Digital team prides itself not only on the outcomes but on exemplifying our company values: Build bridges, not silos, embrace differences, keep the promise, stay curious, tell it like it is, and live the leadership credo.

**Job Profile**

The Digital Sales Development team guides and influences customers to take informed decisions in the early stages of their digital transformation journey by creating a world-class engagement experience. This team is responsible for building and nurturing a pipeline of sales opportunities and incremental revenue aligned with the Sales and Marketing teams, focusing on prospecting into the SAP install base and net new name accounts while nurturing leads into qualified opportunities within their assigned space. This team drives digital and high-quality engagement with potential customers delivering superior customer experience.

As a Digital Sales Development Associate, you will work with a team focused on sourcing and nurturing demand to grow SAP’s Cloud ERP and LoB footprint in Net New Names (NNN) and IB across all industries. You will work with SAP and partners resources as well as Customers.

**Key Responsibilities and Tasks**
- The purpose of this position is to extend SAP's market coverage in the dedicated segment by generating new pipelines in Croatia, Slovenia, and Serbia through:

- Accelerating pipeline and increasing conversion by executing programmatically recycled (discontinued/disqualified leads) and reconstituted nurturing (aged pipeline)
- Nurturing leads received from other demand generation functions and progressing stalled pipeline.
- For targeted outbound campaigns, leads will be qualified according to the applicable methodology and handed over to Sales using a standard global process.
- Digital Sales Development Associate generates and qualifies leads properly, nurtures aging leads and opportunities, and eventually hands over fully qualified leads to the assigned account executives for further sales progress.

**Campaign Execution & Lead Management**:

- Support and cooperate with Corporate Marketing, Field Marketing, Solution Specialists and Account Executives.
- Align with Sales colleagues for most effective territory planning and execution, covering all routes to market.
- Pass qualified leads to Sales resource for opportunity management and execution.
- Regularly review lead pipeline and progression. Proactively give qualitative and quantitative feedback to Marketing on campaigns using standard procedures and reports.

**Training & Enablement**:

- Assist in activities to enhance demand generation and product/solution skills.
- Be active in the classroom, e-learning, virtual classroom, or mentor-led activities.
- Complete and validate all requested enablement on time.

**Experience and Language Requirements**
- 1 to 2 years of experience in Demand Generation or Inside Sales environment.
- Preferably Digital (Remote) Experience, specifically in a high volume of customer-facing experience and phone-centric work.
- High volume activity in working environments involving phone and CRM/ Contact Management Systems.
- ** Business fluency in English & Serbo-Croatian is required.**
- Fluency in any other regional language preferred
- Bachelor's degree or equivalent business experience

**Bring out your best**

**We win with inclusion**

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unle

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