Senior UX Designer

Vor 2 Tagen

Wien, Österreich Dynatrace Vollzeit

As a Senior Product Experience Designer, you'll join a global team of about 30 designers/UX practitioners sitting across our R&D labs in Poland, Austria, Spain, and the United States. You will focus on improving the end-to-end UX of Infrastructure Monitoring, working in close collaboration with product managers, software engineers, and of course other design practitioners.
- Own the product UX end-to-end journeys for specific target audiences within our Infrastructure Monitoring** **Solution and iteratively analyze and improve the experience around automatic and intelligent observability at scale for process detection and resource utilization, network usage and performance, log monitoring, third-party data, and event integration on all infrastructure, including cloud, hybrid, containers and Kubernetes, VMs, network, storage, and more. All in context, and with precise AI-powered answers.
- Collaborate closely with the solution experience lead, product managers, engineering, and other UX designers in product-led growth initiatives by highlighting Dynatrace value and differentiation in-product, to drive customer adoption and contributed to meeting business goals.
- Be hands-on to visualize, prototype, test, and measure design solutions - e.g., with information architecture, user flows, wireframes, mockups, but also qualitative and quantitative research.
- Plan and perform all needed research (on user and the competitive landscape), collect and analyze data, define pain points, prioritize their resolution, and translate insights from both qualitative & quantitative data to inform your designs.
- Act as a customer advocate while continuously partnering with product managers, product owners, experience leads, and other design practitioners to maintain consistency across design approaches for all the products and establish collaboration patterns and a shared understanding of the goals.

**Qualifications**:

- You have at least 5 years of experience and a demonstrated track record of designing, shipping, and iterating digital software products and systems — not just websites or campaigns. Big bonus if matured in working on Enterprise Software as well.
- You are a systems thinker; you can make sense of complex information, component systems, user flows, and information architecture.
- You are fully comfortable and especially keen to work through business & design problems from beginning to end — e.g., planning and doing UX research, investigating the problem space and the why behind it, translating insights and data into concepts that form new products and features, designing detailed solutions to make things real, and continuously learning from and iterating upon what you ship.
- You have strong communication and presentation skills, to help people understand the rationale behind design proposals and the complex nuances of design problems.
- You got plenty of experience successfully cross-collaborating with multidisciplinary teams of product managers, engineers, designers, and other business stakeholders.
- Experience and knowledge in SaaS, analytics, and cloud-native technologies. Preferably, experience in the domain of digital experience.

**Additional Information**:
**What's in it for you?**
- A **one-product software company** creating real value for the largest enterprises and millions of end customers globally, striving for **a world where software works perfectly**.
- Working with the **latest technologies** and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
- Working models that offer you the flexibility you need, **ranging from** **full remote options** **to** **hybrid** **ones** combining home and in-office work.
- A team that thinks outside the box, welcomes unconventional ideas, and **pushes boundaries**.
- An environment that fosters innovation, enables creative collaboration, and **allows you to grow**.
- A globally unique and **tailor-made career development program** recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
- A **truly international mindset** with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all.
- A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.

**Compensation and rewards**
- We offer attractive compensation packages and stock purchase options with **numerous benefits and advantages.**:

- Due to legal reasons, we are obliged to disclose the minimum salary for this position, which is € 56,000 gross per year based on full-time employment (38,5 hours/week). We offer a **higher salary** in line with qualifications and experience.

**Discover more perks & benefits**:
**Company Description**:
We are an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas and experti

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