Datacenter Technician Manager

vor 6 Monaten

Wien, Österreich Microsoft Vollzeit

As a Microsoft Data Center Technician (DCT) Manager, you will lead a team of technicians, providing expert guidance on performing hardware deployments, diagnostics on equipment, and hardware decommissions. You will support technician performance, prioritizing technician tasks while monitoring Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). This opportunity will allow you to model leadership principles, provide training to technicians, and accelerate your career growth in the process.

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and growth opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.

With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

COICareers

**Responsibilities**:
**Responsibilities**
- Delivering success through empowerment and accountability by modeling, coaching, and caring while promoting a positive and effective team culture.
- Accountable for overall data center service compliance and quality.
- Provide guidance on and holds team accountable for compliance with Data Center Services (DCS) business unit and service-level policies, procedures, deadlines, and service-change policies.
- Ensures technicians are trained on procedures for installation, deployment, replacement, and post-execution quality check processes.
- Verify post-execution quality checks have been performed appropriately by technicians and takes corrective action as needed.
- Escalate issues through appropriate channels and follow up on issue resolution, sharing knowledge related to issue resolution with appropriate teams.
- Review process changes to evaluate impact on service execution and share relevant information about change with stakeholders across functions and disciplines.
- Lead team and triage meetings, prioritizing work across your team, and rebalance priorities to respond to changes.
- Complete required safety training, conduct daily safety briefings, and participate in on-site safety committees.
- Ensure technicians and vendor resources comply with all safety procedures (e.g., Personal Protective Equipment (PPE) usage, equipment use, lifting, electrical hazards, ladder/rolling stair use).
- Promote a culture of safety and empower technicians to take action, speak up, and report safety concerns and/or incidents.
- Has pride and a sense of accountability for the service quality, completeness, and resulting customer experience, displaying accountability and ownership of the data center facilities.
- Embody our culture and values.

**Qualifications**:
**Required Qualifications**
- High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND significant experience supporting IT equipment or related technology or related experience working with technical teams.
- Significant year(s) experience directing, supervising, or managing others.

**Background Check Requirements**:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

While not required, we also look for the following **_Preferred Qualifications:_**
- Associate degree in Computer Science or related field and/or equivalent work experience.
- Significant years of experience supporting IT equipment or related technology.
- Experience working in a production, mission-critical 24x7x365 data center environment.
- Applicable certifications: Information Technology Infrastructure Library (ITIL) Foundation, ASICS/Inventory Control, CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC), Certified Data Center

  • Rechenzentrum-Manager mit Zukunftsvision

    vor 1 Monat

    Wien, Wien, Österreich Datacenter One GmbH Vollzeit

    Unser Unternehmen Datacenter One GmbH plant, baut und betreibt Rechenzentren an verschiedenen Standorten in Deutschland. Wir suchen daher eine Persönlichkeit, die den Betrieb unserer hochmodernen Rechenzentren am Standort Wien übernimmt.Beschreibung des JobsAls Standortleiter Rechenzentrum tragen Sie die Verantwortung für den Betrieb der Rechenzentren am...

  • Datacenter Technician

    vor 6 Monaten

    Wien, Österreich Microsoft Vollzeit

    As a Microsoft Data Center Technician (DCT), you will develop an understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment under the guidance of more experienced Data Center colleagues. This opportunity will allow you to develop an understanding of our...

  • Datacenter Technician

    vor 6 Monaten

    Wien, Österreich Microsoft Vollzeit

    As a Microsoft Data Center Technician (DCT), you will develop an understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment under the guidance of more experienced Data Center colleagues. This opportunity will allow you to develop an understanding of our...

  • Critical Environment Technician

    vor 6 Monaten

    Wien, Österreich Microsoft Vollzeit

    As a Critical Environment Technician (CET) in Microsoft’s Cloud Operations & Innovation (CO+I) team, you will maintain the critical infrastructure that keeps our Datacenters up and running. This could be anything from coordinating with supplier/vendors, recognizing safe versus unsafe work environment, having a hands-on understanding of how critical...

  • Critical Environment Technician Manager

    vor 7 Monaten

    Wien, Österreich Microsoft Vollzeit

    In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a **Data Center Critical Environment Technician Manager.** Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I CE...

  • Data Center Operations Manager

    vor 1 Monat

    Wien, Wien, Österreich Microsoft Vollzeit

    OverviewAt Microsoft, we're committed to cultivating an inclusive work environment that empowers every employee to positively impact our culture every day.We're seeking a highly skilled Critical Environment Technician Manager to join our Data Center Operations team. As a key member of our team, you'll play a critical role in delivering the core...

  • Critical Environment Technician

    vor 7 Monaten

    Wien, Österreich Microsoft Vollzeit

    As a Critical Environment Technician (CET) in Microsoft’s Cloud Operations & Innovation (CO+I) team, you will maintain the critical infrastructure that keeps our Datacenters up and running. This could be anything from coordinating with supplier/vendors, recognizing safe versus unsafe work environment, having a hands-on understanding of how critical...

  • Construction Area Safety Manager

    vor 6 Monaten

    Wien, Österreich Microsoft Vollzeit

    Microsoft Cloud Operations + Innovation (CO+I) is the engine that powers Microsoft's cloud services. The team is responsible for designing, building and operating our unified global datacenters; managing the demand planning and capacity utilization of our unified infrastructure; and all of the operations needed to run the physical infrastructure (including...

  • Nail Technician

    vor 1 Monat

    Wien, Österreich DEEA NAILS AND BEAUTY GmbH Vollzeit

    Intro We are hiring from October 2024 one nail technician In our salon in first district Vienna. Tasks Perform high-quality manicure and pedicure services, maintain the highest standards of sanitation and cleanlines, manage appointments and maintain clear communication with clients. Requirements Certified Nail Technician, minimum of 2 years experience in...

  • Critical Environment Technician

    vor 4 Wochen

    Wien, Österreich Microsoft Vollzeit

    As a Critical Environment Technician (CET) in Microsoft’s Cloud Operations & Innovation (CO+I) team, you will maintain the critical infrastructure that keeps our Datacenters up and running. This could be anything from coordinating with supplier/vendors, recognizing safe versus unsafe work environment, having a hands-on understanding of how critical...

  • Maintenance Technician

    vor 6 Monaten

    Wien, Österreich H Elevation Vollzeit

    Are you a skilled Maintenance Technician seeking an exciting opportunity in the hospitality industry? A prestigious 4-star hotel, nestled in the heart of Vienna, is actively seeking a dedicated professional to join our team and ensure the seamless operation of our hotel facilities. As a member of one of the most renowned hospitality brands worldwide, our...

  • Data Center Operations Manager

    vor 6 Monaten

    Wien, Österreich Microsoft Vollzeit

    In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a **Senior** **Data Center Operations Manager (DCOM).** Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DC Operations...

  • Research Technician

    vor 8 Monaten

    Wien, Österreich Max Perutz Labs Vienna Vollzeit

    We are looking for a full-time or part-time research technician/lab manager. The position is available immediately. **About the Versteeg lab** The overarching goal of our research is to mechanistically understand how mammals degrade immune-related proteins at the correct time during the resolution phase after infection. We use mammalian cell culture model...

  • Field Service Technician

    Vor 6 Tagen

    Wien, Österreich Grafton Deutschland Vollzeit

    Der Field Service Technician führt planmäßige und außerordentliche Wartungen an Biomethan-Anlagen durch, gewährleistet einen reibungslosen Betrieb, übernimmt vor Ort Kundenkontakt, ist flexibel in der Einsatzbereitschaft, reist bei Bedarf für Trainings ins Ausland und hält Sicherheits - sowie Qualitätsvorschriften ein, um eine langfristig effektive...

  • Lab Technician

    vor 3 Monaten

    Wien, Österreich Bonifazi research group Vollzeit

    The Bonifazi Group at the Faculty of Chemistry of the University of Vienna, is looking for a dedicated and motivated Lab Technician to join our team. The position is initially for 6 months. A permanent full-time employment - in mutual agreement - is aspired. Tasks **Job description**: The Bonifazi Lab is focused on the synthesis, analysis, and purification...

  • Manager projects

    Vor 7 Tagen

    Wien, Österreich STRABAG BRVZ GMBH Vollzeit € 49.560

    Bei STRABAG bauen rund 86.400 Standorten weltweit am Fortschritt. Einzigartigkeit und individuelle Stärken kennzeichnen dabei nicht nur unsere Projekte, sondern auch jede: Ob im Hoch- und Ingenieurbau, Straßen- und Tiefbau, Brücken- und Tunnelbau, in der Projektentwicklung, Baustoffproduktion oder im Gebäudemanagement – wir denken Bauen weiter, um...

  • Mobile Crane Technician Position in Hong Kong

    vor 1 Woche

    Wien, Wien, Österreich Liebherr-Werk Nenzing GmbH Vollzeit

    Job Title: Mobile Crane TechnicianWe are seeking a highly skilled technician to diagnose and repair complex construction machinery, including cranes, at our workshop or on customer sites.Key Responsibilities:Perform thorough inspections of machines to identify faults and defectsDiagnose and repair/overhaul construction equipment, ensuring minimal downtime...

  • Campus Security Manager Data Center

    vor 7 Monaten

    Wien, Österreich Securitas Sicherheitsdienstleistungen GmbH Vollzeit

    Company Description At Securitas we guard and protect a variety of clients across the globe, ranging from corporate offices, retail chains, leisure venues and datacenters. We are one of the largest security service organisations in the world. Would you like to become part of our highly skilled team and make people feel safe? We’d love to hear from...

  • Business Development Manager

    vor 6 Monaten

    Wien, Österreich Arrow Electronics, Inc. Vollzeit

    **Position**: Business Development Manager (w/m/d) Die **Arrow ECS** ist ein Value-Add Technologie Distributor. Wir bieten unseren Kunden Mehrwert in Form von umfassenden Lösungen in den Bereichen Cloud, Network & Security, Modern Datacenter sowie Enterprise Software. Als zuverlässiger Partner zahlreicher Unternehmen sind wir die Unterstützung, um...

  • Campus Security Manager Data Center

    vor 7 Monaten

    Wien, Österreich Securitas Sicherheitsdienstleistungen GmbH Vollzeit

    Unternehmensbeschreibung At Securitas we guard and protect a variety of clients across the globe, ranging from corporate offices, retail chains, leisure venues and datacenters. We are one of the largest security service organisations in the world. Would you like to become part of our highly skilled team and make people feel safe? We’d love to hear from...