Quality Assurance and Testing Lead

vor 1 Tag

Wien, Österreich Western Union Vollzeit

**Quality Assurance and Testing Lead **- Vienna, Austria**

Are you a QA Evangelist and passionate about quality, best practices and continuous improvement? Are you a proficient Quality Assurance and Testing professional who knows that the testing process for banking apps differs from that of other digital solutions? Are you constantly evaluating risks and striving to exceed expectations to ensure that Digital Banking products deliver the most value from exceptional product ideas? You are knowledgeable on QA methodologies, processes and software lifecycles and have experience with different testing types, automation tools and JIRA? Join our Digital Banking Product team as Quality Assurance and Testing Lead at our new and innovative hub and help us accelerate our time-to-market while delivering superior customer experiences.

**Western Union powers your pursuit.**

As a Quality Assurance and Testing Lead, you will have a critical role in shaping the future of our digital banking platform. You will lead a team of QA professionals to deliver high-quality, reliable, and scalable Digital Banking suite. Your responsibilities will include developing and implementing a comprehensive QA strategy that encompasses manual and automated testing. You will ensure that all products are thoroughly tested and meet customer requirements and expectations. You will collaborate with product development and technology teams to identify and prioritize testing tasks, spearhead continuous improvements in testing strategy and ensure a comprehensive testing plan.

**Role Responsibilities**
- Lead and influence the development of testing strategies for manual and automated testing, processes, and tools, to optimize test coverage and ensure that software releases are tested and delivered on time, within budget, and to the highest standards.
- Collaborate with product development, technology, and cross-functional teams to deliver feedback on test reviews to promote testing best practices.
- Conduct risk assessments and identify potential areas of improvement in the QA process, while ensuring that all testing processes comply with industry standards and regulatory requirements.
- Develop and maintain metrics to track and report on the quality of the digital banking product, including identifying and implementing new testing tools and technologies to improve the QA process.
- Keep up to date with the latest trends and advancements in software testing and QA methodologies.

**Role Requirements**
- Lead and influence the development of testing strategies for manual and automated testing, processes, and tools, to optimize test coverage and ensure that software releases are tested and delivered on time, within budget, and to the highest standards.
- Collaborate with product development, technology, and cross-functional teams to deliver feedback on test reviews to promote testing best practices.
- Conduct risk assessments and identify potential areas of improvement in the QA process, while ensuring that all testing processes comply with industry standards and regulatory requirements.
- Develop and maintain metrics to track and report on the quality of the digital banking product, including identifying and implementing new testing tools and technologies to improve the QA process.
- Keep up to date with the latest trends and advancements in software testing and QA methodologies.

**We make financial services accessible to humans everywhere. Join us for what’s next.**

Western Union is positioned to become the world’s most accessible financial services company — transforming lives and communities. To support this, we have launched a Digital Banking Service and Wallet across several European markets to enhance our customers’ experiences by offering a state-of-the-art digital Ecosystem. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

**Benefits**

Your Austria specific benefits include:

- 25 working days holiday per annum
- Maternity leave
- Global travel assistance
- Luncheon vouchers provided to employees for each day in the office
- Pension plan eligibility for all employees with at least 6 months of service
- Health and Wellness program, with discounts at fitness clubs.

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. T

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