Polestar Specialist

We are looking for a Polestar Specialist who will be delivering first-class customer experience at our Space in Vienna, Austria.

**Let us describe the challenge we offer**

Polestar has a new take on automotive retail, unlike conventional car dealerships or showrooms, Polestar Spaces are carefully designed, unique retail environments. Our Spaces are centrally located, staffed with product specialists, and echoing the design language of everything Polestar.

As a Polestar Specialist, you will be responsible to consistently deliver an educational, immersive and exciting experience to all of our current and future customers. The Space team is Polestar's front line and is the brand advocate and supports their mission by creating memorable experiences for our visitors. This position is based at our Space in Vienna, Austria.

**What you´ll do**

As a Polestar Specialist, you will ensure that visitors are inspired and supported to learn about Polestar from the moment they enter our Space. Polestar has created one of the most innovative vehicles ever made, and you will help deliver an equally innovative and unforgettable customer experience.

Further on, you will:

- Schedule test drives and follow up on customers by walking them through the purchasing process
- Act as a role model of Polestar’s culture and behaviours
- Inspire customers to create the excitement around Polestar offers, including vehicle, financing solutions, service etc.

**Who you are**

As a person, you are curious, creative and enthusiastic. You have a customer-centric mindset, strong communication skills, and an empathetic instinct which allows you to understand the needs of people around you. You are full of energy, self-motivated and make things happen - never settling for just the status quo. To be successful in this role you will have a great eagerness to learn and passion for the Polestar brand, their dedication to design, and their commitment to sustainability.

Experience in the automotive industry is not mandatory for this role, but you probably have:

- More than one year of experience in a client-oriented retail environment
- Fluent in German, English is an advantage
- Have the ability to quickly demonstrate a mastery of all Polestar products and services
- Additional experience working in retail environments with strong branded experiences, drama, public-speaking, teaching, retail sales, event-planning or customer care will also be positively considered

This role will require a valid driving license, an acceptable safe driving record, and the ability to work in shifts, for example during evenings and weekends.

The minimum salary for this position is 35,000 EUR gross p.a., with willingness to overpay depending on your experience, competencies and qualifications.

**People at Polestar**

We know that a change is needed. We also know that each one of us can help bring about that change. Our commitment to becoming climate-neutral by 2040 is just as important to us as being inclusive, diverse, and innovative. Together, we are creating, collaborating and experimenting to usher in a new era of sustainable mobility.

We are an electric performance brand, determined to improve the society we live in.

Are you ready for the journey? Which is electric by the way...