Spa Receptionist

**Job Number** 23209956

**Job Category** Spa

**Location** The Ritz-Carlton Vienna, Schubertring 5-7, Vienna, Austria, Austria VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management
- At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton._

The Ritz-Carlton, Vienna is looking for a Lady or Gentlemen for the position of:
**Spa Receptionist**

If indulgence is a requisite, then The Ritz-Carlton Spa will delight. With a menu of award-winning and highly-crafted organic Susanne Kaufmann treatments and cosmetics, the hotel spa uses ingredients specially collected from Bregenz Forest in Western Austria. If you are looking to escape from the hustle and bustle of Vienna, visit The Ritz-Carlton Spa for a unique day spa experience: Four hours in the pool, sauna and steam bath - the perfect way to relax and recharge your batteries in your private spa retreat.

As a Spa Receptionist, you welcome our nationaland international guests in ourSpa area andensure that ourguests always enjoy a warm, relaxed, yet refined ambience.

Providing a professional consultation for of our guests regarding alltreatments and products is keyto you. You have an overviewof all appointments and are the link between theguests and ourmasseurs, therapists and beauty specialists. With your team spirit, you are working closely with all our ladiesand gentlemen atthe spa.

With passion,you take careof any guestcorrespondence, are tracking the daily income and arejointly responsible for the highest levels of cleanlinessand hygiene inthe spa, adheringto all Ritz-Carltonstandards.

**Your Competencies**:

- Previous experience in a similar position within the luxury hospitality
- Fluent in English and German (every other language is advantageous)
- A valid work permission for Austria
- Outgoing and open-minded personality with resilience in peak times
- Sincere care for our clients and their requests
- A friendly, well-groomed and professional appearance

**Our benefits**:

- **Strengthen your CV **among other professionals and in the industry
- **Expand your knowledge for free **with** **ongoing Training and** possibilities to grow**:

- Work in a **5-Star environment **with the latest Spa equipment & facilities
- Future career **opportunities in 5-Star Spas **worldwide
- Encouraging management & **team-spirited** co-workers
- **Unique employee benefits**: worldwide discounts on hotel rooms, restaurants, gift shop items, wellbeing & recognition programs and many more
- **Competitive salary + unlimited commissions**

**“We are Ladies and Gentlemen, serving Ladies and Gentlemen”**

At The Ritz-Carlton, our Ladies and Gentlemen are the most important resource in our service commitment to our guests.

**Please be advised that German and English language Skills and a valid working permission for Austria are required for this position.**
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become** the best version of you.