Customer Success Manager Receivables Management

Would you like to make a change in the FitTech industry with an agile and fast moving team? How about a mentality that values your opinions and ideas? If you feel like contributing to a collection company with a startup atmosphere, then you are exactly right with us. Be a part of the digital transformation of the fitness industry.

Our job advertisements are open to all applicants regardless of gender, age, nationality, religion, social background, disability or sexual orientation. The Sport Alliance stands for diversity and, as a member of the Diversity Charter, is committed to a prejudice-free, open and progressive working environment.

Your position in our team
- Communicate with customers, clients and authorities (especially lawyers) by phone and in writing
- Contact person for customers regarding the entire handling of the collection process
- Execution of settlement negotiations and conclusion of payment plans
- Process files, take over additional projects and support all administrative activities

**Profile**:

- Completed commercial apprenticeship, ideally with an additional qualification in receivables management or as a paralegal (M/F/d) or equivalent
- Organizational talent and excellent communication skills, both on the phone and in writing, in German and ideally also in English
- Empathic nature and solution-oriented approach, keeping a cool head even in stressful situations
- Hands-on mentality and an overview of your activities, even with a high workload
- Confident handling of the MS Office package (Word and Outlook)

Your benefits with us
- Flextime and 100% remote work / home office possible and 30 days annual leave
- Offices with flexible workplaces in Hamburg, Mainz, Eisenstadt and Kraków, equipped with various drinks & snacks
- Our exclusive gym, next to the Hamburg office, for free use incl. personal coach for training and nutrition, available to all employees worldwide
- Our unique CashBack Sport programme "MySports Rewards", which rewards your daily and sporting activities throughout (Germany)
- An above average pension grant for your company pension scheme ("bAV") in Germany or Austria
- Access to the employee benefits portal with the best shopping deals in Germany and Austria
- Subsidy for your local transport subscription or ProfiCard Hamburg
- Direct communication channels through the whole company, an open feedback culture and pronounced appreciation, motivated teams and leads who interact at eye level

WHO WE ARE

Sport Alliance, headquartered in Hamburg, specializes in software solutions for all aspects of studio management, financial services and the purchase of goods in the fitness industry. The company group counts over 5,000 clients, including McFIT (RSG Group), clever fit and Bodystreet.
With "Magicline", Sport Alliance offers one of Europe’s largest membership management software for the fitness market and thus supports fitness studio operators in optimizing and digitizing their facilities.
Alongside Magicline, the company’s portfolio also includes the booking portal and training app MySports, the supply chain management solution bedarf.de, which specializes in the purchase of goods for fitness studios, as well as Finion - consisting of Finion Capitaland Finion FairPay - a financial service provider supporting in all areas from managing member fees to debt collection.

In our offices in Hamburg, Mainz, Eisenstadt and Kraków as well as remotely, we have more than 350 colleagues working on new ideas and solutions to lead the industry into the future. Sport Alliance is at home all over the world

SOUNDS GOOD?

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