Business Analyst
vor 1 Woche
:
SOS Children's Villages, founded in 1949, is the world's largest non-governmental organization focused on supporting children and young people without parental care, or at risk of losing it.
Child neglect, abuse and abandonment is everywhere. Families are at risk of separation. Locally led, we work in more than 130 countries and territories to strengthen families who are under pressure so they can stay together. When this is not in a child or young person's best interests, we provide quality care according to their unique needs.
Together with partners, donors, communities, children, young people and families, we enable children to grow up with the bonds they need to develop and become their strongest selves. We speak up for each child's rights and advocate for change so all children can grow up in a supportive environment.
**Location**:
***Vienna or Innsbruck (Austria)
**Duration**:
***Full-time, unlimited
**Mission**
The Information & Communication Technology (ICT) function represents an innovative business partner for the SOS Children’s Villages Federation in the digital age. It powers value creation as well as competitive advantage and adapts agile to emerging opportunities, while delivering core functionality flawless and effectively. The ICT Network is a global team of ICT experts with diverse competencies and solid business understanding, which implements our ICT mission and serves as regional hubs to foster change and innovation. Identifying business needs and determining ICT solutions to business problems often includes a systems development component, but may also consist of process improvements.
Business Analysts act as interaction points between a function and ICT Product Advisor for software development. This includes the coordination of software projects, as well as collecting and analysing software requirements within a function. Business Analysts act either as consultant for project managers in software acquisition projects or are themselves project manager of such projects. They also help implement, improve and tailor the ALM processes in their work area. Business Analysts are responsible for a stable and functional Microsoft Dynamics 365 ERP environment. They also ensure system
- services
The purpose of the position is to design, implement, roll-out and continuously improve and support the D365 Finance and Operations Module, and to support the overall management of the D365 optimization and continuous further development of the Finance functions to ensure optimal use by the member organization.
The Business Analyst (BA) works close together with the Process Owner in the different departments on IO and Regional Level to identify additional requirements and problem areas that can be improved. The aim of the D365 F&O Business Analyst is to guarantee a stable and functional Microsoft Dynamics 365 ERP environment and ensure that the Finance & Operations Modules are configured and set up in such a way as to ensure use by users throughout the federation.
Overall, this BA position exists to support the organization's mission of helping many more children to succeed in life by driving digitalis transformation and by providing data analysis tools that inform decision-making and drive positive outcomes.
**Tasks & Responsibilities**
- Design, implement, roll-out and continuously improve and support the D365 system
- Implement modification and additional configurations
- Improve the ERP processes together with the process owners in the International Finance team and in the International Office Regions
- Manage ongoing relationship with the International Finance team and International Office Regions stakeholders to drive satisfaction with the ERP functionality
- Manage small D365 implementation projects as defined by the stakeholders
**Requirements**:
**Essential**:
- Bachelor degree in IT / Engineering
- Expertise in D365 Finance & Operation
- Project Management Skills
- Ability to adhere to the clear segregation of duties between the process owner and the BA and demand this from the other parties
- Ability to make the decision-making processes appropriately transparent and implement them within the planned timeframe
- Ability to manage the coordination between a large number of users and interest groups
- Excellent written and spoken English language skills
- Work permit to the chosen location (and willingness to relocate, if necessary)
- B_
- usiness Domain_
- Deep functional understanding of the business domain
- Ability to understand business processes within the function
- Ability to suggest improvements for business processes within the function
- Ability to analyse and document business requirements according to ALM standards
- Software Domain_
- High-level understanding of technical aspects of software solutions
- Experience in the management, and development of software requirements
- Ability to facilitate requirement workshops
**Desirable**:
- Power BI and Management Reporte
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