Analyst Roaming

**About Us**:
With electric vehicles expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint (NYSE: CHPT) is at the center of this revolution, powering one of the world's leading EV charging networks and a comprehensive set of hardware, software and mobile solutions for every charging need across North America and Europe. We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to make e-mobility a global reality.

Since our founding in 2007, ChargePoint has focused solely on making the transition to electric easy for businesses, fleets and drivers. ChargePoint offers a once-in-a-lifetime opportunity to create an all-electric future and a trillion-dollar market.

At ChargePoint, we foster a positive and productive work environment by committing to live our values of Be Courageous, Charge Together, Love our Customers, Operate with Openness, and Relentlessly Pursue Awesome. These values guide how we show up every day, align, and work together to build a brighter future for all of us.

Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come.

Discover what it's like to help build the fueling network of the future - check out our Engineering Blog.

**Reports To**:
Senior Manager, Roaming

**What You Will Be Doing**:
The Analyst Roaming & EV Charging will maintain pricing of Charge Point Operators (CPOs) which are connected to ChargePoint's software platform as well as managing contracts with partners and play a crucial role in ensuring ChargePoint's services are billed correctly towards customers and partners. This Role will manage some existing relationships, for example partners connected through clearing houses, and may be involved in tasks associated with managing these integrations (e.g. data management, contract reviews, working with partners to resolve production issues). Activities also will involve managing the technical setup and configuration of customers on the be.ENERGISED platform.
- Supporting function, helping the sales team with creating reports and the support team with debugging production issues.
- Interaction with a range of software tools used internally, including Excel, Salesforce, Confluence, Tableau, and Jira, as well as custom-build interfaces.
- Interacion with tools developed by our partners, including Hubject, Gireve, and eClearing.
- Focus on ChargePoint's be.ENERGISED platform but may also cover other ChargePoint software services

**Requirements**:

- Bachelor's or Master's degree in Business Administration, Business Informatics or similar fields.
- Previous experience in data analytics, partnership management or technical support is a plus.
- Experience working in cross-functional teams.
- The capacity to build expert knowledge of our roaming services and functionality.
- A customer-centric and problem-solving mindset, with a willingness and ability to own problems to their resolution.
- Demonstrated ability to work with software tools such as Excel, preferably also with Salesforce, Jira, Confluence.
- Previous experience in a SaaS company or within the automotive, energy or CleanTech industry is a plus.
- Excellent communication skills in English, both written and spoken (any additional language is a plus, particularly German)
- Affinity for e-mobility and sustainability topics
- Passion for numbers and solving complex problems
- Previous roaming-related (e.g. OCPI) knowledge or experience is a plus

**Location**:
Vienna

LI-KD1

We are committed to an inclusive and diverse team. ChargePoint is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

If there is a match between your experiences/skills and the Company needs, we will contact you directly.

ChargePoint is an equal opportunity employer.
Applicants only - Recruiting agencies do not contact.