Senior Business Analyst
vor 2 Wochen
SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.
**Job Description**:
Business Analyst
The Company
SS&C Algorithmics provides leading risk analytics products and services for the financial services industry worldwide. The company has over 200 clients, 350 employees and offices in 25 countries and is part of SS&C Technologies Inc.
SS&C Technologies, Inc. (known as SS&C) is an American
multinational
financial technology company that provides software and
software as a service
to the financial services industry. The company has offices globally including the Americas, Europe, Asia, Africa and Australia. Through its numerous acquired subsidiaries, such as
Advent Software
, Varden Technologies, Eze Software, and Primatics Financial, SS&C specializes in specific
fintech
markets, such as
fund administration
,
wealth management
accounting, and insurance and pension funds. SS&C acquired Algorithmics in 2019.
The Role
The SS&C Algorithmics’ ACM product development team, located in Vienna (Austria), is responsible for all phases of Algo Credit Manager (ACM) solution development. ACM is a limits and counterparty exposure management solution that delivers a complete view of credit exposures across financial organisations.
The team comprises business analysts, front-end & back-end software developers, integration engineers, software & technology architects, and a QA team, providing a balance of technical IT and Financial Business professional’s experience.
In this role, you will work closely with customers, SME and SS&C professional services consultants to evaluate, analyse and describe business problems, identify both functional and non-functional requirements, and supervise the conversion into user stories for use of all members of our product & software development team.
Along with our Product & Offering management team you will be also responsible to research new market trends and initiatives, follow business and regulatory changes, and incorporate them into a tactical and strategic product roadmap.
**Responsibilities**:
Ensure continuous and successful product innovation by working closely with developers to design, review and test features addressing client needs.
- Drive identification of customer requirements, concerns & ideas, and present them in user stories describing fundamental principles of target consumer role needs.
- Conduct specific business analysis activities and impact assessment to evaluate suitability of required features in the context of overall solution strategy.
- Look at change requests from all angles and identify both obvious and hidden issues, repeating patterns and decision points.
- Partner with all stakeholder teams to develop forward-thinking problem resolution.
- Model use cases and test scenarios to visualize and validate proposed solution addresses requirements with both user-friendly and functionally adequate features.
- Author and update internal and external documentation, business process diagrams, flowcharts, requirements documents, functional specifications, use cases, user stories, user guides, etc. and reviews with stakeholder
- Perform, evaluate, and communicate thorough quality assurance at every stage of systems development. Test, validate and provide feedback on PoC and pre-release versions of the software.
- Provide consulting services to clients advising best and proven practice approaches leveraging already existing system capabilities. Suggest alternate solution and option where meaningful and applicable.
- Assists clients with system configuration, data mapping, new feature activation and leveraging full potential of included functions to maximize client businesses and satisfaction.
- Support pre and post-sales activities. Facilitate workshops and training sessions.
Communication/Negotiation:
The position requires regular interaction and collaboration on functional and technical issues related to credit risk management processes with external clients, internal departments and functional peers as concepts are moderately complex and require precise language and explanation to ensure shared understanding.
Judgement and negotiation is often required to resolve moderately complex issues and find balance between costs and relative benefits of product enhancements & modifications.
You must be active listener, giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, anticipate other’s reaction and be prepare to change dynamic of
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