Conference & Events Executive
vor 4 Wochen
This is a Conference & Events Executive role with one of the leading companies in AU right now 🔥 -- IHG Hotels & Resorts -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.
More About the Role at IHG Hotels & Resorts 🧐🧐
As Conference & Events Executive, you’ll coordinate the planning and execution of all events and oversee operational delivery to ensure customer satisfaction. This role reports to the Director of Sales & Marketing and is responsible for delivering successful events across the segments of sporting, weddings, corporate, MICE and ADHOC short lead business. YOUR DAY TO DAY • Ensure the whole client experience is successful and memorable and act as the brand ambassador and key contact throughout their journey • Liaise with and manage key internal relationships with Food & Beverage Service, Kitchen, Front Office, Concierge and other relevant departments • Prepare and actively participate in BEO and Group Resume planning, and join weekly operational meetings to communicate key events with the relevant team members • At pre-event planning stage, consult with meeting planners to optimise all elements of the meeting/event including space, meeting/break flow, menu and design etc. to improve meeting efficiencies • Meet with each meeting planner daily to debrief on daily events, review consumption, bill and any exceptions to contracted billing and review estimates of final billing • Responsible for Delphi diary management with consideration of yielding tactics through upselling to maximise revenues but also ensure a memorable guest experience • Complete forecasts, plans, and productivity reports and help prepare the departmental budget and financial plans • Ensure that finance processes are implemented and adhered to, to ensure timely deposit and final payments are made by the client • Work with the Operational teams to ensure accurate and timely posting of all conferences, events and groups WHAT WE NEED FROM YOU • A love of creating exceptional events, and seeing them through to fruition • Available to work Saturdays when the business requires in particular large weddings • Able to build rapport and create meaningful relationships with colleagues and clients alike • Exceptional project skills with a knack for juggling multiple projects simultaneously, and the ability to problem solve. • Education – Bachelor’s Degree, higher education or equivalent in Hospitality or related field • Experience – 2+ years’ experience in a hotel setting or related field and a knowledge of Opera Systems preferred WHAT YOU CAN EXPECT FROM US We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
🚨🚨 If you don’t think you're a perfect fit, you should still sign up to Hatch and create a profile, we'll match you to other roles that suit your profile.
Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like IHG Hotels & Resorts.
✅ Applying here is the first step in the hiring process for this role at IHG Hotels & Resorts.
We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.
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