Technical Business Analyst
Vor 7 Tagen
This is a Technical Business Analyst (Credit Card Processing Technologies) role with one of the leading companies in AU right now 🔥 -- FIS -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.
More About the Role at FIS 🧐🧐
**About the team** As a Senior Business Analyst you will work predominantly in the cards space to elicit, analyse, communicate and validate business/user requirements for processes, policies and information systems. You will also translate business needs/end-user requirements into functional specifications that describe what the system, process or product/service must do to fulfil the end-user/business requirements. **What you may be doing:** - Formulating and defining system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements. - Working with internal and external clients to assist with implementation of some or all aspects of the P1C software platform. - Includes analysis of business and user needs, documentation of requirements and translation into proper system requirement specifications. - Influences business partners and service providers regarding priorities, hardware/software selection and/or vendor selection. - Identifies and documents business strategies, objectives and drivers. - Analyses and documents business processes and metrics and identifies improvement opportunities. - Re-engineers processes to deliver greater effectiveness and efficiency. - Identifies/documents how applications and systems interact to support business processes. - Assesses, applies and projects the impact of system changes on users and internal and external clients or stakeholders. - Uses knowledge of systems and industry requirements to develop or modify complex information systems. - Tracking tasks to plan and escalating issues with late running task and other schedule impacts in a timely manner to the PM. - Conducts a variety of tests such as system, integration, readiness and acceptance tests. - Verifies through testing that changes made by programmers to one part of the application do not impact other parts. - Trains internal employees or external clients on changes, new systems or new procedures. - Conducts one-on-one or classroom training depending upon the size or desire of the audience. - May mentor, guide, advise and/or check the work of less experienced business systems analysts. - Considers business implications of the application of technology to the current business environment. - Other related duties assigned as needed. **What you bring:** - Knowledge of financial services industry - Good understanding of P1C/BASE Global/B2K or any relevant credit card processing technologies - Knowledge of end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development - Excellent customer service skills that build high levels of customer satisfaction for internal and external clients - Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors - Willingly shares relevant technical and/or industry knowledge and expertise to other resources - Excellent analytical, decision-making, problem-solving, team, and time management skills - Ability to persuade and influence others on the best approach to take - Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed - Is resourceful and proactive in gathering information and sharing ideas **What we offer you:** - Competitive salary, range of benefits designed to help support your lifestyle and wellbeing - Flexibility to work remotely with occasional office visits - A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities - A modern, international work environment with a dedicated and motivated team - A broad range of professional education and personal development possibilities
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