Trainee Case Manager
vor 3 Wochen
This is a Trainee Case Manager role with one of the leading companies in AU right now 🔥 -- DXC Technology -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.
More About the Role at DXC Technology 🧐🧐
**About the role** Our Trainee Program offers a step in the door to an opportunity to develop into a Case Manager. We provide customized training, rewarding salaries, and the support you need to launch your new career. This is a customer facing role in a rewarding and challenging environment. **Hybrid working arrangements** In alignment with our commitment to fostering a flexible and dynamic work environment, we have adopted a hybrid working approach that acknowledges the importance of in-person collaboration while recognising that the determination of your work location will be based on a range of factors to ensure both individual preferences and operational requirements are met. **The Trainee Program** You will undergo **4 weeks'** theoretical and practical training in workers’ compensation case management. During this time, you will learn about: - The life cycle of a claim - Medical treatment types and appropriate management - Payment of medical expenses - Weekly compensation entitlements - Return to work obligations, and how to facilitate early return to work outcomes - The legal side of workers’ compensation - Dealing with challenging conversations You will spend time working in team developing the below skills; - Arranging medical examinations - Taking a high volume of client and customer calls - Assessing and processing payments to stakeholders - Developing case management strategies - Reviewing and monitoring treatment requests - Liaising with stakeholders (injured workers, employers, and providers) Further training throughout your first **12 months'** will be provided to expand your knowledge of workplace injury management, return to work planning, dispute resolution and workers’ compensation law.
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