Client Service Associate
vor 1 Woche
This is a Client Service Associate role with one of the leading companies in AU right now 🔥 -- Guidepoint -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.
More About the Role at Guidepoint 🧐🧐
**OVERVIEW: ** Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. Backed by a network of nearly 1.5 million experts, and Guidepoint’s 1,300 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. For more information, visit [www.guidepoint.com .](https://www.guidepoint.com/) ** ** **Play a vital role in Guidepoint’s success.** As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,250,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role represents their first job post-college, and provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines. ** ** **Who We Are:** - Team-oriented and collaborative - Hard-working professionals who strive for excellence - Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients - Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint - Guidepoint is passionate about your career growth: [Check out our Client Service Career Trajectory.](https://www.guidepoint.com/wp-content/uploads/2022/08/Client-Service-Promotion-Roadmap.pdf) ** ** **What YOU will own:** - Work with Project Managers to develop strategies for satisfying each client project request - Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered - Identify the best leads and invite them to join our network to participate in consultations with our clients - Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients ** ** **Experience YOU will bring:** - Bachelor’s degree from a recognised institution - Previous internship/volunteering/extracurriculars ** ** **Skills YOU will Bring:** - Desire to work in a sourcing/lead generation type of role - Ability to work in a fast-paced, results-oriented environment - Excellent time management and organizational skills - Outgoing personality with the ability to speak with people at all professional levels - Intellectual curiosity and desire to learn - Excellent written and verbal communication skills - Demonstrated ability to work both individually and as part of a team ** ** **What We Offer:** - Central located office in Martin’s Place - Casual work environment - Hybrid – 2 days work from home - Dynamic and multi-cultural team **Interview Process:** - Meet your Guidepoint Recruiter - Initial Candidate Screen - Meet the Guidepoint Teams - Hiring Manager and Hiring Team Interviews - Mock Assessment (Role Dependent) - Complete a simulated client request and gain more insight into the role - Have a mock assessment debrief - Interview Process Outcome At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.
🚨🚨 If you don’t think you're a perfect fit, you should still sign up to Hatch and create a profile, we'll match you to other roles that suit your profile.
Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Guidepoint.
✅ Applying here is the first step in the hiring process for this role at Guidepoint.
We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.
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