L2 Service Desk and Onsite Engineer

Vor 4 Tagen

Sydney, Österreich blueAPACHE Vollzeit

This is a L2 Service Desk and Onsite Engineer role with one of the leading companies in AU right now 🔥 -- blueAPACHE -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.

More About the Role at blueAPACHE 🧐🧐

**The Role** We have an exciting opportunity for a L2 Service Desk & Onsite Engineer to join our busy Service Centre Team in Sydney.  Our brand new offices are based in the heart of Sydney CBD and this role will consist of L2 Onsite Engineer work with adhoc travel between customer sites which are both located within Metro and Regional NSW. You will also provide helpdesk/support work in our office when not required onsite. The successful candidates will have previous MSP experience and provide helpdesk and excellent Field Services Support to ensure the smooth operation of IT services for our customers.  ## **Requirements** 2+ years of experience working within a Service Desk or Field Services role.   Basic understanding of IT Infrastructure with some experience including networking technologies such as routers and switches (switching, routing, VLAN, WLAN, WAN, TCP/IP, Radius, VPN).   2+ years Active Directory, DNS, DHCP and group policy experience   2+ years experience working with a ticket management system.   Experience with Onsite Field Services work essential.  Excellent communication skills.  **Qualifications** A valid Driver's Licence and your own transport IT degree or Diploma

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