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Delivery Manager

vor 2 Monaten

Meidling, Wien, Österreich REWE International AG Vollzeit
About the Role

We are seeking a highly skilled Service Delivery Specialist to join our team at REWE International AG. As a key member of our IT department, you will be responsible for delivering high-quality services to our internal customers.

Key Responsibilities
  • Develop and implement a service catalogue to enable product teams to create service descriptions of their services
  • Act as a Single Point of Contact (SPOC) for the Technology cluster, managing service delivery and cluster delivery projects
  • Monitor and report on service performance using Key Performance Indicators (KPIs), fostering stakeholder relationships in periodic review meetings
  • Identify areas of continuous improvement and implement process enhancements
  • Lead Service Improvement Projects to drive operational excellence
  • Collaborate with product teams to operationalize Governance, Risk, and Compliance (GRC) regulations
Requirements
  • 3-5 years of professional experience in a comparable environment with a focus on delivery management
  • A collaborative team player with excellent communication and interpersonal skills
  • Experience in planning and managing projects, with a strong analytical mindset
  • Strong understanding of GRC regulations and their practical application
  • Excellent knowledge of English, German is a plus
About Us

REWE International AG is a leading international retail company with a strong focus on innovation and customer satisfaction. We offer a dynamic and supportive work environment, with opportunities for professional growth and development.

We are committed to diversity and inclusion, and welcome applications from candidates with diverse backgrounds and experiences.