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Senior Technical Content Strategist

vor 2 Monaten


Linz, Oberösterreich, Österreich Dynatrace Vollzeit
About the Role

We are seeking a highly skilled Senior Technical Writer to join our team at Dynatrace. As a Senior Technical Writer, you will be responsible for creating high-quality, user-friendly documentation that showcases our product's capabilities and features.

Key Responsibilities
  • Develop and maintain technical documentation for our product, including user guides, release notes, and API documentation.
  • Work closely with cross-functional teams, including development, product management, and design, to ensure that documentation is accurate and up-to-date.
  • Collaborate with subject matter experts to create technical content that is clear, concise, and easy to understand.
  • Develop and implement documentation strategies that align with business goals and objectives.
  • Conduct research and analysis to identify areas for improvement in documentation and develop plans to address these areas.
  • Stay up-to-date with industry trends and best practices in technical documentation and apply this knowledge to improve our documentation.
  • Provide training and support to other team members on documentation best practices and tools.
Requirements
  • Bachelor's degree in a technical field, such as computer science, engineering, or a related field.
  • 6+ years of experience in technical writing, with a focus on creating user documentation for software products.
  • Experience in editing and revising content to ensure accuracy and clarity.
  • Strong understanding of technical concepts and ability to communicate complex ideas in a clear and concise manner.
  • Excellent written and verbal communication skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.
  • Experience with documentation tools, such as MadCap Flare, Confluence, or similar.
  • Knowledge of Agile software development methodologies and experience working in an Agile environment.
Preferred Qualifications
  • Master's degree in a technical field or a related field.
  • Experience with cloud technologies, such as AWS or Azure.
  • Knowledge of programming languages, such as Java, Python, or C++.
  • Experience with data analysis and visualization tools, such as Tableau or Power BI.
About Dynatrace

Dynatrace is a leading provider of software intelligence solutions that help organizations understand and improve their software performance. Our solutions provide real-time insights into application performance, user experience, and business outcomes, enabling organizations to make data-driven decisions and drive business success.

We are a global company with a diverse team of talented individuals who are passionate about delivering exceptional results. We offer a dynamic and supportive work environment, competitive compensation and benefits, and opportunities for professional growth and development.