Front of House Ambassador
vor 1 Monat
At Marriott International, we're committed to delivering exceptional experiences for our guests. As a Front of House Agent, you'll play a vital role in ensuring seamless support for our international guests.
Your Key Responsibilities:
- Provide warm welcomes and efficient check-ins for our guests.
- Ensure the smooth arrival and departure of guests, including luggage handling and guest satisfaction.
- Offer expert knowledge about the hotel and its amenities.
- Manage receipts, couriers, and transport with ease.
- Take pride in maintaining the cleanliness of the entrance area and lobby.
- Collaborate with our event department to provide guests with information and guidance.
Your Ideal Qualifications:
- Professional experience in the upscale hotel industry.
- Exceptional communication skills and a professional appearance.
- Flexibility, reliability, and a high degree of responsibility.
- Resilience, teamwork, and adaptability.
- Quality awareness and attention to detail.
- Excellent knowledge of German and English in spoken and written language.
- Familiarity with software OPERA and MS Office is a plus.
Our Benefits:
- An attractive salary.
- Team-spirited colleagues.
- Encouraging management.
- Meals in our in-house Employee Dining Room.
- Excellent career opportunities within Marriott International.
- Regular growth and training opportunities.
- Wellbeing programs.
- Worldwide discounts on hotel rooms, gift shop items, food, and beverage.
- Recognition programs.
We're looking for a Lady or Gentleman who embodies our values:
At Marriott International, our Ladies and Gentlemen are the heart of our service commitment to our guests. We're already looking forward to receiving your application.
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