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IoT and Innovation Project Manager
vor 2 Wochen
A1 Telekom Austria AG offers cutting-edge digitalization services that empower medium-sized businesses to succeed. Our expertise in IoT, cloud, and security enables our customers to stay ahead of the competition and achieve their goals. With a proven track record of delivering successful projects, we are confident in our ability to help our customers achieve their objectives.
We are looking for a Technical Customer Success Manager – Connectivity to join our team. As a key member of our customer success organization, you will be responsible for ensuring our customers get the most out of our solutions. You will work closely with our sales teams, product management, and engineering organizations to identify and prioritize customer needs and develop effective solutions.
This role involves working with various stakeholders, including business leaders, technical architects, and developers. You will need to have excellent communication and interpersonal skills to build strong relationships with our customers and internal stakeholders. Strong analytical and problem-solving skills are also essential to drive results-oriented solutions.
- Developing and implementing customer success plans that align with our customers' business objectives
- Collaborating with cross-functional teams to identify and address customer pain points
- Providing expert advice to our customers on best practices and new features
