IT Infrastructure Specialist

vor 1 Tag

Salzburg, Salzburg, Österreich Semsysco GmbH Vollzeit

As an IT Infrastructure Specialist at Semsysco GmbH, you will play a vital role in maintaining the company's information systems and ensuring seamless day-to-day operations.

About the Role

You will be responsible for supporting users globally with data, information, and systems to achieve their business objectives. This includes maintaining IT service levels, supporting clients' PCs and IT infrastructure environment, and acting as an interface between business and core IT teams.

Key Responsibilities:

  • Maintaining IT service levels and supports clients' PCs and IT infrastructure environment on a daily basis
  • Ensuring that IT standards are followed and executed
  • Assisting in new IT roll-out and integration of business applications
  • Handling desk side support
  • Helping end-users with office software & hardware related issues and problems by providing technical expertise
  • Acting as a communication interface between the regions and the IT organization concerning IT related issues
  • Addressing It specific issues and problems to the IT organization for finding solutions
  • Integrating and maintaining hardware and other computer equipment into an asset management system
Requirements

We are seeking a highly skilled and experienced professional with a minimum of 3 years of experience in supporting desktops, laptops, and servers within a Microsoft operating system environment.

The ideal candidate should demonstrate proficiency and experience in the following areas:

  • Technical Support for End Users
  • Proficiency with Microsoft Office Suite and SAP CRM Ticketing System Management
  • Microsoft Intune and Onboarding Solutions
  • Network Support and Documentation
  • Network and Firewall Infrastructure
  • Collaboration with Global Teams
  • Active Directory Management
  • VMware Experience

The candidate should exhibit strong problem-solving skills, effective communication abilities, and a proactive approach to managing and resolving IT-related issues.

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