IT Infrastructure Leader

Vor 4 Tagen

Wien, Wien, Österreich ISG Personalmanagement GmbH Vollzeit
Job Description

    The Prinzhorn Group, a European market leader in the corrugated packaging, paper and recycling industries, seeks an experienced IT Infrastructure Leader to join its team. As a valued member of the company, you will be responsible for overseeing the IT infrastructure and Service Desk services across various countries.

    Main Responsibilities:

  • Ownership and accountability for the IT infrastructure and Service Desk services
  • Developing and continuously improving the IT infrastructure strategy and roadmap
  • Responsible for budgeting, cost management and cost controlling for the product
  • Providing functional and disciplinary leadership for the expert team
  • Managing and supervising external service providers for all IT infrastructure services & projects
  • Aligning with Divisions and Holding to balance IT infrastructure needs
  • Monitoring and ensuring compliance with Service Level Agreements (SLAs)
  • Negotiating contracts with external partners

    Requirements:

  • Minimum five years experience in an IT Infrastructure function with leadership responsibility
  • Five or more years professional experience in IT Infrastructure in a hosted services environment
  • Experience in coordination and management of IT vendors as well as IT budgetary and financial management
  • Deep knowledge of IT service aspects such as SLAs, KPIs, ITIL and industry best practices
  • In depth understanding of modern and emerging IT technologies, delivery approaches and trends
  • Leadership, interpersonal skills and the ability to inspire others to find pragmatic solutions in a dynamic, multi-cultural, and geographically distributed matrix organization
  • Combine and balance hands-on mentality and conceptional work

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