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Senior Jira System Engineer
vor 1 Monat
About the Role
We are seeking an experienced Jira System Engineer to join our R&D organization at Dynatrace Austria GmbH. As a key member of our team, you will be responsible for administering and supporting our Jira instance, ensuring seamless collaboration and workflow management across our organization.
Key Responsibilities
- Administer and configure Jira to meet the needs of our R&D organization
- Provide expert-level support for Jira users, ensuring they have the necessary tools and resources to perform their tasks efficiently
- Collaborate with stakeholders to design and implement solutions that enhance our internal agile framework
- Develop and maintain excellent communication within the team and with all parties involved
- Take end-to-end ownership of implementation changes, ensuring their successful go-live and ongoing optimization
- Provide daily support to the organization, addressing any Jira-related queries or issues
- Cooperate with Atlassian and vendors on support requests and license adjustments
- Implement security measures to protect Dynatrace from data leakage
Requirements
- 5+ years of experience in software development and/or software support/administration
- Practical experience in Jira administration or support
- Technical studies related to Computer Science or similar experience
- Atlassian Certifications would be an advantage
- Strong communication skills and teamwork experience
- Good English skills
About Dynatrace
Dynatrace is a one-product software company creating real value for the largest enterprises and millions of end customers globally. We strive for a world where software works perfectly. Our working models offer flexibility, remote work, and in-person collaboration. We foster innovation, enable creative collaboration, and allow you to grow. Our international mindset connects us all, and our culture is shaped by diverse personalities, expertise, and backgrounds.
