Business Development Intern

Vor 2 Tagen

Wien, Wien, Österreich Erste Bank Vollzeit
Join Our Team as a Business Development Intern

We are seeking a highly motivated and organized Business Development Intern to join our team at Erste Group Bank AG in Vienna. As an intern, you will play a key role in the onboarding of Corporate and Markets clients from end-to-end perspective.

About Us:

Erste Group is one of the largest banking groups in Central and Eastern Europe, founded in 1819 as the first Austrian savings bank. We offer exciting career opportunities in an international environment and believe in the importance of diversity and equal chances for all employees.

Your Tasks:

  • Provide administrative support to account management teams by preparing and processing client inquiries related to accounts and byproducts (cards, standing orders, yearly audit reports, signature verification, etc.)
  • Work closely with customers, account managers, service center, and product management to ensure up-to-date client records based on defined service level agreements
  • Assist with the resolution of client queries and issues, monitor and manage system updates for existing clients
  • Liaise with other departments, such as Legal and Compliance, to ensure timely and accurate delivery of services to the client
  • Proactively provide proposals for process improvements and digitalization potential, increasing efficiencies and improving customer experience
  • Provide regular reports and updates on account management-related topics, ensuring business continuity and timely completion of all tasks
  • Monitor and manage the KYC/AML/MiFID/FATCA review process and data remediation, ensuring adherence to regulatory and compliance requirements
  • Initiate the set-up of clients in the customer database and relevant trading systems, trigger the account opening process, and ensure all client data is maintained accurately and kept updated

About You:

We are looking for candidates with ongoing studies at University/University of Applied Sciences with a background in economics, law, or banking & finance. Background knowledge in the banking industry, particularly in client support, compliance, or operations, is ideal. Additionally, we require excellent communication skills, customer orientation, and a self-accountable, solution-oriented mindset.

What We Offer:

  • An exciting and challenging full-time internship position as of January 2025 (38.5 hours/week)
  • Support for your professional and personal development in a dynamic, comprehensive, and interesting area
  • A minimum internship allowance of EUR 2,821.46 gross per month on a full-time basis (except obligatory internships)
  • Benefits of Erste Group

Contact Information: Please submit your application online.

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