Technical Customer Success Lead for Digital Transformation Projects

Vor 4 Tagen


Wien, Wien, Österreich A1 Digital International GmbH Vollzeit
About A1 Digital

A1 Digital makes digitalization happen. With scalable services and innovative solutions in the areas of IoT, cloud, and security, we are the ideal partner for digital projects in medium-sized businesses.

We currently support more than 500 companies in their digital transformation journey.

Job Summary

This is an exciting opportunity to join our team as a Technical Customer Success Manager Connectivity. As a key member of our Technical Customer Success Management Team, you will be responsible for coordinating with customers on various technical aspects of our M2M SIMs, device/network integration, and application integration.

Main Responsibilities:
  • Supporting and training customer service teams (L1) for new products and after-sales customer care, incident handling (L2), troubleshooting, and release/outage management.
  • Excellent communication skills (German language proficiency is a must).
Requirements

To succeed in this role, you will need:

  • Excellent customer service, problem-solving, complain handling, and budget management skills.
  • Coordination & project management skills.
  • Strong time management skills.
Compensation Package

The estimated salary for this position is around €60,000 - €80,000 per year, depending on your experience and qualifications.

About You

We are looking for highly motivated individuals who share our passion for digital transformation. If you have a strong background in customer success, excellent communication skills, and a keen interest in technical aspects of our services, we would love to hear from you



  • Wien, Wien, Österreich A1 Telekom Austria Vollzeit

    Job DescriptionA1 Digital is seeking a highly skilled Technical Customer Success Manager to join our team. As a key member of our customer success organization, you will be responsible for ensuring our customers achieve their digital transformation goals.Key Responsibilities:Identify customer process needs and system landscapeDevelop and implement customer...


  • Wien, Wien, Österreich A1 Telekom Austria Vollzeit

    A1 Telekom Austria is a leading digitalization company that empowers businesses to thrive in the digital age. As a Digital Transformation Expert – Customer Success, you will play a critical role in driving customer satisfaction and loyalty.Company OverviewA1 Telekom Austria makes digitalization happen by providing scalable services and innovative solutions...


  • Wien, Wien, Österreich A1 Digital International GmbH Vollzeit

    A1 Digital International GmbH is the ideal partner for digital projects in medium-sized businesses. Our team supports over 500 companies in their digital transformation journey.As a Digital Transformation Expert, you will be part of our Technical Customer Success Management Team, coordinating customer amendment handling and implementation with M2M SIMs,...


  • Wien, Wien, Österreich A1 Digital International GmbH Vollzeit

    Job Description:We are seeking a highly skilled Digital Transformation Specialist to join our team at A1 Digital International GmbH. In this role, you will be responsible for providing exceptional customer support and training to our teams in the areas of IoT, cloud, and security.About the Company:A1 Digital makes digitalization happen by offering scalable...


  • Wien, Wien, Österreich A1 Digital International GmbH Vollzeit

    Job DescriptionWe are seeking a skilled Technical Customer Success Manager Connectivity to join our team at A1 Digital International GmbH.Company OverviewA1 Digital is a leading provider of digitalization services, supporting over 500 companies in their digital transformation journey. Our experts work with innovative technologies to create scalable solutions...


  • Wien, Wien, Österreich A1 Digital International GmbH Vollzeit

    We are looking for a highly skilled Technical Customer Success Manager - Connectivity to join our team at A1 Digital International GmbH. As a key member of our customer success team, you will be responsible for ensuring the seamless integration of our connectivity solutions with our customers' systems and processes.A successful candidate will possess...


  • Wien, Wien, Österreich Light for the World International Vollzeit

    About the OpportunityWe are seeking a skilled Digital Transformation Leader to join our team at Light for the World International. This role will be responsible for designing, implementing, and optimizing our IT infrastructure and systems to drive organizational success.Key ResponsibilitiesStrategic Leadership: Oversee the development of IT architecture...


  • Wien, Wien, Österreich A1 Digital International GmbH Vollzeit

    A1 Digital International GmbH is seeking a highly skilled Technical Customer Success Manager to join our dynamic Connectivity team. This individual will play a pivotal role in supporting our external workforce, leveraging exceptional customer service and problem-solving skills to drive business growth.Key Responsibilities:Identify Value Adds: Analyze...


  • Wien, Wien, Österreich Erste Digital GmbH Vollzeit

    We are part of Erste Group – the largest banking group in Central and Eastern Europe with more than 2,500 branches and over 45,000 employees. Our team is comprised of more than 2,000 IT experts and enthusiasts who form the bank's Digital Muscle.Company OverviewGroup Risk Solutions is the trusted IT partner for Holding, Austria and CEE Risk Management in...


  • Wien, Wien, Österreich SAP AG Vollzeit

    We are looking for an experienced Enterprise Architect to lead our digital transformation initiatives at SAP AG in Vienna, Austria.About the TeamOur team, Business Transformation & Architecture (BT&A), is a management and architecture consulting unit within SAP Customer Services & Delivery board area. We assist customers in benefiting from technology and...


  • Wien, Wien, Österreich Ivoclar Vivadent GmbH Vollzeit

    OverviewAt Ivoclar Vivadent GmbH, we support dentists, dental technicians, and dental hygienists both professionally and personally in fulfilling their passion and purpose: to ensure that people have the best possible oral healthcare and quality of life, today and in the future. Our team is inspired by the knowledge that together, we are better.We are...


  • Wien, Wien, Österreich A1 Telekom Austria Vollzeit

    Key Responsibilities:Collaborate with customers to understand their business needs and provide tailored solutions.Identify opportunities to enhance customer value and develop strategic plans to achieve goals.Provide proactive support and address customer concerns in a timely manner.Work closely with technical teams to resolve complex issues and ensure...


  • Wien, Wien, Österreich OU216 Tieto Austria GmbH Vollzeit

    Oversee Complex Projects in Western AustriaWe are seeking a skilled Digital Transformation Project Manager to lead exciting and complex projects in Switzerland and Western Austria. As a key member of our team, you will be responsible for leading teams that deliver our projects and services to customers.The ideal candidate will have experience in shaping and...


  • Wien, Wien, Österreich A1 Digital International GmbH Vollzeit

    We are a leading digital transformation partner for numerous international companies, supporting over 500 businesses in their digital journeys.As a key member of our team, you will provide exceptional support to customer service teams, focusing on new product launches and after-sales care, including incident handling, troubleshooting, and release...


  • Wien, Wien, Österreich Erste Digital GmbH Vollzeit

    About UsErste Digital GmbH is a leading digital banking platform in Central Europe, dedicated to empowering millions of people to take control of their financial lives.Compensation and BenefitsWe offer a highly competitive salary range, estimated to be around €60,000 - €80,000 per year, depending on experience. In addition, we provide a comprehensive...


  • Wien, Wien, Österreich Siemens Personaldienstleistungen GmbH Vollzeit

    Company OverviewSiemen Personaldienstleistungen GmbH is a subsidiary of Siemens AG Austria with over 25 years of experience in providing exciting job opportunities within the Siemens Group and its customers throughout Austria.We believe in equal opportunities for all people, promoting cultural diversity and complying with legal and contractual...


  • Wien, Wien, Österreich FireStart GmbH Vollzeit

    We are a pioneering tech scale-up that combines the strength of humans and machines to drive digital transformation. As a Transformation Engineer for Digital Excellence, you will play a crucial role in empowering businesses to thrive in an ever-changing world.About UsWith over a decade of experience, we have established ourselves as a leading BPM Platform....


  • Wien, Wien, Österreich FireStart GmbH Vollzeit

    We are looking for a Digital Transformation Specialist to join our team at FireStart GmbH in Wien, Linz, or remotely. As a Solution Engineer, you will play a key role in driving digital transformation for our clients worldwide.About the RoleAs a Digital Transformation Specialist, you will be responsible for understanding our clients' needs and developing...


  • Wien, Wien, Österreich Nagarro Vollzeit

    Company OverviewNagarro is a leading digital transformation company that empowers businesses to succeed in the digital age.We are seeking a highly skilled IT Project Manager to join our team and support end-to-end IT, digitalization, or transformation projects at our customers' sites.Estimated Salary: €42,000 - €50,000 per yearJob DescriptionAs an IT...


  • Wien, Wien, Österreich AVOMIND Vollzeit

    Job DescriptionWe are seeking a highly skilled Digital Transformation Project Manager to join our team at AVOMIND in Vienna, Austria.About the RoleThe successful candidate will be responsible for managing technical and business aspects of the BM software implementation project from concept to acceptance phase. This includes customer requirements elicitation,...