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Service Engineer for Scientific Instruments
vor 2 Monaten
Overview
Bruker is dedicated to empowering researchers to achieve groundbreaking discoveries and develop innovative applications that enhance the quality of life. Our advanced scientific instruments and high-value analytical solutions enable scientists to investigate life and materials at molecular, cellular, and microscopic levels. Collaborating closely with our clients, Bruker fosters innovation, boosts productivity, and ensures customer success across various fields, including life sciences, molecular biology research, microscopy, and industrial applications. Currently, over 8500 employees are engaged in this ongoing mission at more than 90 locations worldwide.
Bruker provides a diverse range of high-value life science and diagnostic systems in areas such as preclinical imaging, clinical phenomics research, proteomics, spatial biology, and molecular diagnostics.
Responsibilities
As a vital member of the Service Team, your role will encompass the installation, maintenance, and technical support of our instrumentation. Key responsibilities include:
- Gaining familiarity with specific instruments prior to installation through provided documentation and/or participation in factory testing.
- Collaborating with customers and colleagues during the site planning phase before installation.
- Inspecting, installing, setting up, testing, and ensuring systems and accessories meet specifications at customer locations, along with delivering basic operator training.
- Conducting both breakdown and planned maintenance at customer sites as part of a team, ensuring rapid response when necessary.
- Offering technical support and assistance to customers and colleagues, either directly or through remote diagnostics.
- Executing procedures necessary to validate systems to certifiable standards.
- Providing technical insights to the sales team for non-routine sales cases.
- Traveling within the DACH region and occasionally internationally is an essential aspect of the role.
Your activities will encompass all products manufactured or represented by the company. Specialization in specific products or technologies may be an additional responsibility, leveraging your acquired skills and experience. Accurate record-keeping and timely documentation submission are essential.
Qualifications
- Outgoing personality with a talent for building trust and confidence.
- Professional demeanor and high standards of personal presentation.
- Self-motivated with a collaborative spirit to achieve shared goals.
- Ability to contribute to team efforts while accepting individual responsibilities.
- Commitment to continuous learning in a rapidly evolving technological landscape.
- A tertiary qualification in electrical or electronic engineering, physics, or a related field, or equivalent practical experience.
- Graduates and laboratory technicians are encouraged to apply.
- A solid technical or scientific background from industry or academia.
- Capability to oversee the complete installation and commissioning of sophisticated instruments and instruct users in their basic operation.
- Proficiency in diagnosing malfunctions and actively resolving service issues for customers.
- Strong computer skills, including familiarity with data system hardware and industry-standard operating systems.
- Fluency in German is required.
JOB LOCATION: HOME BASED preferable in Innsbruck
